Assistant Director, Business Operations
Robinson College of Business
Buckhead Center
Georgia State University
Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve!
Robinson College of Business is seeking an Assistant Director, Buckhead Center Operational Services who is a flexible, self-starter with experience in event sales and customer service, and willing to take a hands-on, proactive approach to maximizing event sales and operational effectiveness.
WHAT MAKES Robinson A GREAT PLACE?
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with diverse partners
Professional development opportunities and mentorship
HERE IS WHAT YOU WILL DO
Robinson’s Buckhead Center is located in the heart of Buckhead at 3348 Peachtree Rd NE, and serves as the home of Robinson’s graduate programs. The Center hosts classes and events six days a week from 7:00am – 10:00pm.
This is an operations leadership and event sales role that interacts with Robinson faculty, staff and students, as well as event clients from the Atlanta business community.
The successful candidate will be responsible for the following:
Lead the daily operations of the Buckhead Center, overseeing the team that provides operational support to ensure maximum functionality, efficiency and effectiveness for eight Robinson College units on-site, visitors from the Atlanta campus, and external event clients.
Responsible for creating and implementing an external event sales program to generate revenue to support Buckhead Center operations. Identify and establish contact with potential external event customers. Develop and maintain relationships with existing customers. Attend industry and networking meetings to build relationships and identify potential sales leads. Meet with prospective clients to understand event objectives, showcase venue capabilities, and pitch event space. Recommend marketing strategies. Generate and submit sales reports to management.
Maintain departmental procedures to ensure timely follow-up to all event and customer service requests. Identify opportunities to improve departmental processes and customer service. Develop new process innovation strategies to meet these demands.
Responsible for HR and personnel related matters for the Buckhead Center staff. Oversee hiring and disciplinary actions. Supervise and support staff in their day-to-day responsibilities. Identify opportunities for individual professional development.
Implement team building and collaboration strategies to ensure a strong sense of cohesion and trust within the department at the Buckhead Center.
Primary point of contact between the Center and the Property Management team. Uphold lease agreements. Manage resolution of any issues. Distribute property notices to Buckhead Center community.
Oversee emergency operation response protocols for the Buckhead Center and its constituents. Lead on-site emergency response and evacuations.
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications:
Bachelor's degree and three years of supervisory/management experience, or a combination of education and related experience. Or a Bachelor’s degree and five years of related experience.
College/Business Unit: Robinson College of Business
Department: Buckhead Center Operational Services
Location: Buckhead Campus
Shift: 8:30am -5:15pm (hours may vary)
Salary : $66,600 - $78,000
Job Posting: 07/26/26, 11:00:00 PM
Closing Date: 08/10/26, 10:59:00 PM
Special Instructions:
To be fully considered for this position, all candidates at the time of submission must provide the following documents:
#LI-DB1
Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents
USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status.
Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.
Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.
