Community Health Alliance is looking for full-time Community Health Worker. Join our talented team of Population Health Department that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income.
We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.
Position Summary: Community Health Workers (CHWs) are certified, trained public health professionals who enhance healthcare delivery through integrated and coordinated services across the continuum of care. Under the supervision of a medical provider and within a collaborative care model, CHWs at CHA are committed to improving patient outcomes related to social determinants of health, increasing access to community resources, and supporting patients in managing and preventing chronic conditions.
Our team members enjoy benefits that include:
- 100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire.
- Paid Time Off:
- PTO 15 days/year and increased after one years of service: pro-rated based on FTE status
- 8 paid holidays per year
- CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee.
Required Knowledge, Skills, and Abilities (KSAs)
● General understanding of CHA services and programs
● Strong collaboration skills with strategic partners
● Ability to present CHA programs and health information to diverse audiences
● Professionalism and empathy when interacting with the public
● Accuracy in survey data collection and recordkeeping
● Knowledge of local community resources
● Proficiency in Microsoft Office, EMRs, email, and databases
● Competency in using standard office equipment (fax, printer, phone, etc.)
● Meticulous attention to detail and organizational skills
● Adherence to HIPAA and confidentiality standards
● Strong verbal and written communication skills
● Problem-solving abilities and sound judgment
● Commitment to teamwork, positivity, and inclusive communication
● Cultural competence and ability to interact with diverse populations
● Proficiency in telephone and face-to-face conversation
● Ability to view and interpret digital data and reports
Education and Experience
● Minimum of 2 years of healthcare or community-based experience required
● Must be able to read, write and speak Spanish fluently
● Must have a valid Community Health Worker certificate recognized by the state of Nevada or obtain the certificate within 3 months of hire
● Experience with electronic medical records (EMRs), preferred
Physical Requirements, Office and Clinical Environment Requirements
● Ability to travel between clinics and community sites
● Mobility in clinical and office environments
● Occasional lifting of materials (up to 25 lbs.)
● Clear verbal communication for in-person and phone-based interactions
● Visual ability to read printed and digital information
● Manual dexterity for data entry, paperwork, and handling office tools
● Work occurs in clinical, office, and community settings (e.g., outreach events, patient homes)
● Regular use of computers, telephones, EMRs, and related systems
● May require flexible scheduling, including evenings
Environmental Conditions
● Primarily indoor work with occasional exposure to outdoor conditions during outreach
● Moderate noise typical of healthcare environments
● Frequent contact with individuals experiencing social and health challenges, requiring resilience and compassion
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
