Job Overview
BANK is seeking a detail-oriented Loan Servicing Specialist to manage the servicing of residential mortgage loans sold to Freddie Mac, FHLB MPF Xtra, and MPF Traditional investors, as well as the bank's in-house mortgage portfolio. This person would work out of one of the following BANK locations depending on where they live: Burlington, Coralville, Mediapolis, Morning Sun, Oxford, Wapello or West Des Moines, IA.
Responsibilities
- Service and maintain secondary market and in-house mortgage loans.
- Complete investor reporting, remittance processing, and account reconciliations.
- Administer escrow accounts, including tax and insurance payments.
- Process loan maintenance requests, payoffs, modifications, and mortgage releases.
- Ensure compliance with investor guidelines, bank policies, and regulatory requirements.
- Assist borrowers with servicing-related questions and account research.
Experience
- Mortgage servicing, loan operations, or banking experience preferred.
- Knowledge of Freddie Mac and FHLB MPF programs is a plus.
- Strong organizational, analytical, and communication skills.
- Proficiency with Microsoft Office and banking software systems.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- escrow : 1 year (Required)
- Analysis skills: 1 year (Required)
- Financial software: 1 year (Required)
- Loan servicing: 1 year (Required)
Work Location: In person
