Position Overview: Responsible for maintaining hall floors/public areas and restroom areas clean & sanitized. Supply housekeepers with necessary materials.
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Make sure the lobby area is clean at all times.
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Clean all ash urns on elevator landings. Clean pictures and table in each floor.
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Assist all guests with luggage.
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Bring to supervisor all the items as requested.
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Clean bathroom tiles in the lobby area or close areas to the lobby.
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Re-fill all containers in the lobby and break room area.
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Clean all spills and place necessary slippery floor signs accordingly.
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Vacuum all landings and hallways.
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Sweep and clean stairways.
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Notify supervisor of any conspicuous people or problems such as missing room items, damage, pets, engineering problems, etc.
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Be properly attired in clean uniform, proper footwear and wear nametag at all times.
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Adhere to all housekeeping procedures and hotel rules
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Deliver and set cribs and extra beds.
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Deliver all requests to rooms upon guest request.
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Other duties and responsibilities as assigned.
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The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
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Maintain the pool area (i.e., garbage, towels)
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Assist with all deliveries to the Housekeeping department or other departments.
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Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples.
Qualifications, Job knowledge, Experience, Skills, Abilities:
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High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
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Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
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No special licenses or certificates required
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Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Physical requirements of the position and work environment:
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Must be able to walk, climb stairs
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Must be able to bend, stoop, crouch
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Must use hands to reach, grasp, handle, pull and push
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Must have good near and far vision
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Must be able to hear, talk, smell
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Must be able to lift & carry up to 50 pounds
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Majority of duties performed indoors. Noise level moderate.
Hilton Nashville Downtown Additional Property Specific Functions:
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Must complete brand required training
