Overview
Salary $70-$80k
The Restaurant Manager plays a key leadership role in delivering an exceptional dining experience for members and guests. This individual is highly visible on the floor, focused on training and developing service staff, maintaining elevated service standards, and building meaningful relationships with members.
This role requires a hands-on leader who leads by example, fosters professionalism, supports team success, and collaborates closely with all departments to ensure a seamless and high-quality member experience. A leader who thrives on the floor, not behind a desk.
Requirements:
- Actively manage daily dining operations with a strong presence on the floor during lunch and dinner service
- Ensure consistent execution of service standards and an elevated member experience
- Lead by example in professionalism, appearance, and hospitality
- Train, coach, and mentor front-of-house staff to uphold service excellence
- Develop ongoing training programs focused on service standards, product knowledge, and member engagement
- Provide real-time feedback and performance coaching to team members
- Build strong relationships with members by being visible, approachable, and engaged
- Anticipate member needs and resolve concerns promptly and professionally
- Create a welcoming, personalized dining experience that encourages repeat usage of Club amenities
- Support staff during service by assisting where needed and ensuring smooth operations
- Communicate effectively with kitchen, events, and management teams to deliver seamless service
- Assist in scheduling, staffing, and maintaining proper service levels
- Uphold all Club policies, service standards, and appearance guidelines
- Ensure cleanliness, organization, and readiness of all dining areas and bars
- Maintain a calm, professional demeanor in a fast-paced environment
Qualifications
- 5+ years of experience in restaurant or club service management
- Strong leadership, communication, and interpersonal skills
- Passion for hospitality and delivering exceptional guest/member experiences
- Proven ability to train, develop, and motivate a team
- Hands-on, team-first mentality with a willingness to be actively involved in service
- Ability to handle high-pressure situations with professionalism and composure
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
