Courteously and promptly interviews patients and/or family members requiring inpatient or outpatient services at the Medical Center, at any time during pre-admission, admission, while in-house or at discharge. The interview may take place in a variety of locations including bedside in the ED, Main Admitting, and various outpatient locations. Accurately enters all demographic and insurance information into hospital registration system, performing various related verification functions to assure positive patient identification, compliance with HIPAA privacy regulations, accurate upfront cash collection and appropriate insurance reimbursement.
