I. JOB SUMMARY/RESPONSIBILITIES:
- Assists Manager in the smooth functioning of the department; interacts with customers to assure proper supplies and equipment are obtained and delivered.
o Monitors computer systems to assure proper functioning and orders are placed.
- Maintains accurate and predetermined levels of inventory in assigned area.
o Processes and maintains accurate records for receipts and supplies through the Materials Management Information Systems (MMIS) as assigned.
- Serves as a liaison between Supply Chain and customers for product and equipment usage and availability.
o Investigates and resolves service problems, issues and concerns; strives for continuous quality improvement of products and services provided by department.
II. TYPICAL PHYSICAL DEMANDS:
- Essential: standing, walking, seeing, hearing, speaking, finger dexterity, pushing/pulling usual weight of 5 lbs up to 40 lbs, reaching above, at and below shoulder level, static gripping of an object for prolonged periods.
- Frequent: sitting, repetitive arm/hand motions.
- Occasional: stooping/bending, squatting, twisting body, kneeling, crawling, climbing stairs, walking on uneven ground, lifting usual weight of up to 35 lbs, pushing/pulling usual weight of 50 lbs to 75 lbs, carrying usual weight of 15 lbs up to 30 lbs, repetitive arm/hand motions.
- Operates computer, printer, calculator, copier, telephone, patient care equipment, supply/exchange carts, Omnicell.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- Work environment may be stressful while interacting with departments, staff and outside facilities.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- High school diploma or equivalent education.
- Certified as a Registered Central Service Technician (CRCST) preferred.
B. EXPERIENCE:
- Two (2) years experience in central distribution, materials/supplies management, or inventory control.
- Prior customer service experience.
- Prior experience with computer hardware and software systems.
- Ability to communicate clearly both orally and in writing and understands verbal and written communications.
- Familiarity of medical/surgical products and usage preferred.
