Front Desk Associate
Job Summary
We’re looking for a friendly, organized, and high-energy Front Desk Associate to be the face of our gym. In this role, you’ll create a welcoming first impression for members and guests while keeping daily front desk operations running smoothly. If you enjoy working with people, staying organized, and being part of a positive fitness environment, this is a great opportunity to grow your skills in a fast-paced setting.
Responsibilities
- Greet members and guests with a welcoming, upbeat attitude
- Answer and direct phone calls professionally using proper etiquette
- Assist with class bookings, membership inquiries, and scheduling
- Maintain accurate records, check-ins, and basic data entry
- Keep the front desk and lobby area clean, organized, and presentable
- Support daily operations including inventory, retail sales, and general organization
- Assist with emails, messages, and member communication
- Provide excellent customer service and help resolve basic member concerns
- Work a flexible schedule and assist with daily gym operations as needed
Qualifications
- Previous customer service or front desk experience preferred
- Strong communication skills with a friendly and professional demeanor
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using computers (Google Workspace, basic office tools, and booking systems)
- Reliable, punctual, and team-oriented
- Bilingual is a plus
Schedule
- Evening and night shift availability required
- Weekend availability required
- Flexible scheduling
- Part-time position (full-time opportunities may become available)
Bonus Skills (Not Required)
- Experience in a gym, fitness studio, or wellness setting
- Familiarity with scheduling or membership software
- Basic sales or retail experience
Join our team and be part of a motivating, community-driven environment where you can make a real impact every day. We’re looking for someone who enjoys helping others, thrives in a team atmosphere, and is excited to contribute to a positive, community-driven fitness environment.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
