Description:
Duties and Responsibilities:
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Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
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Diagnoses cause of most malfunctions and performs repair.
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Communicates with parts department to obtain needed parts.
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Saves and tags parts of the job if under warranty or if requested by the customer.
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Examines assigned vehicle to determine if further safety or service work is required or recommended.
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Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
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Documents all work performed and recommended on the repair order.
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Road tests vehicles when required or refers to the test technician.
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Participates in manufacturer-sponsored training programs, schools, and events.
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Keeps abreast of manufacturer technical bulletins.
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Supervises work of any apprentice technicians as assigned.
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Reports machinery defects or malfunctions to supervisor.
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Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
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Keeps shop area neat and clean.
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Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
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Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
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Operates all tools and equipment in a safe manner.
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Reports any safety issues immediately to management.
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Other tasks as assigned.
Requirements:
Qualifications:
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High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
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One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
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Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Working Conditions:
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Working in shop with fans, if necessary
Salary / Pay: $60,000 - $150,000/Annually
