Johnny's Shift Manager Job Description
Summary of Job Function
Shift Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Essential Responsibilities
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Johnny's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
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Food Safety
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Internal Communication
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Inventory Management
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Daily Maintenance and Cleanliness
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Managing Crew
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Quality Food Production
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Exceptional Customer Service
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Safety and Security
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Scheduling
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Training
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
