We are seeking a friendly, energetic, and customer-focused Front of House Team Member to join our poke restaurant team. This role is responsible for delivering exceptional guest service, accurately preparing custom poke bowls, maintaining a clean and organized dining area, and ensuring every guest has a welcoming and efficient experience.
Key Responsibilities
Guest Service
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Greet every guest with a warm and positive attitude
- Guide customers through the menu and explain ingredients and portion options
- Answer questions about menu items, allergens, and dietary preferences
- Resolve guest concerns professionally and efficiently
Food Preparation & Service
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Assemble poke bowls and other menu items according to guest specifications
- Maintain proper portion control and presentation standards
- Ensure food safety and sanitation guidelines are followed at all times
- Refill ingredients and maintain organized prep stations
Cleanliness & Organization
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Maintain cleanliness of dining area, counters, and service stations
- Restock utensils, napkins, sauces, and beverages
- Follow daily and weekly cleaning checklists
- Adhere to all health department standards
Team Collaboration
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Work efficiently during peak hours
- Communicate effectively with kitchen and team members
- Assist with opening and closing duties
