A leader in the B2B procurement space that partners with enterprise brands to help streamline and unify workflow orchestration with the end goal of providing live intelligence and visibility across all sourcing/ procurement efforts is actively seeking a seasoned Forward Deployed Engineer.
Within this role the Forward Deployed Engineer would help scale their platform and help customers get the most from the product and partnership. In addition, this role will be planning, building and optimizing systems for enterprise clients, developing best practice documentation with clients and ultimately drive new solutions offerings.
Required Skills & Experience
- 4-5 years of customer facing/ customer management role
- B2B SaaS experience
- Sense of urgency supporting customers
- Track record working with JavaScript/ TypeScript
Desired Skills & Experience
- Comfortably managing multiple workflows
- Communication across stakeholders in product/ engineering spaces
- Effective collaboration
What You Will Be Doing
Daily Responsibilities
- Helm customer discoveries and develop implementation strategies based on requirements gathered and work with Product & Engineering to set plans and timelines against customer outcomes
- Leverage your technical background to overcome complexities and design highly customized solutions for customers leveraging all aspects of our circular technology platform
- Proctor delivery of high quality outcomes while maintaining timelines, identifying risks and collaborating cross-functionally to find resolutions
The Offer
You will receive the following benefits:
- Medical, Dental, and Vision Insurance
- Vacation Time
- Equity
- 401K
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
