Century Medical and Dental Center is a well‑established, fast‑growing multi‑specialty practice with modern clinics in Manhattan, Brooklyn and Harlem. This is an excellent opportunity for a reliable and experienced Dental Front Desk Receptionist who loves helping patients and thrives in a busy, team‑oriented environment. The ideal candidate should have a MINIMUM of 2 years of experience working as a Dental Front Desk Receptionist. He/She should have excellent organizational and communication skills. We are looking for an individual who takes initiative and is motivated to grow with the company.
Duties and Responsibilities include the following:
- Greet every patient with a warm, professional, and friendly attitude.
- Check patients in and out, confirm demographics, and ensure all required forms are complete.
- Answer and route calls using a multi‑line phone system.
- Schedule, confirm, and reschedule appointments while optimizing providers’ schedules.
- Verify and understand insurance benefits and eligibility; collect co‑pays and balances.
- General administrative functions (Scanning, faxing, data entry, ad-hoc office duties) is a plus
- Knowledge of Dentrix Ascend
- Knowledge of dental insurances
- Bilingual is always a plus'
What we are looking for
- Previous experience as a Dental Front Desk Receptionist in a busy practice.
- Outstanding customer service and communication skills; professional and courteous at all times.
- Strong organizational skills, attention to detail, punctuality, and ability to multitask in a fast‑paced setting.
- Computer literate and comfortable learning new software.
- Experience with multi‑line phone systems.
- Bilingual is a plus (Russian / Spanish / Creole).
- Open availability, including rotating weekends (comfortable working Saturdays and/or Sundays).
Job details
- Job Type: Full‑time (Part‑time may be considered for the right candidate).
- Pay: $17 – $28.00 per hour, plus overtime pay when applicable (pay is based on your experience and knowledge).
- Location: In person – Brooklyn, NY 11201 or New York, NY 10019 or Harlem, NY 10035 (must be able to commute).
Benefits
- Health insurance.
- Paid time off.
- Employee discount on services.
- Supportive, stable workplace with opportunities to grow within a respected multi‑specialty group.
Job Type: Full-time
Base Pay: $17.00 - $28.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Do you understand insurance benefits? Do you know how to check insurance eligibility?
Experience:
- Dental receptionist: 1 year (Required)
Language:
- Russian or Spanish is big plus. (Preferred)
Work Location: In person
