Company: Cannabis Dispensary
Location: Long Beach City
Reports To: Dispensary Manager / Ownership
We’re looking for a dynamic, fun, problem-solving, and reliable Department Supervisor to lead and support specific sectors of our daily operations. In this role, you will act as a critical shift leader and trusted keyholder—ensuring that your department’s activities are compliant, efficient, customer-focused, and aligned with store performance goals. This position focuses on guiding team members, maintaining strict compliance, safeguarding inventory or intake accuracy, and opening/closing the facility securely.
This is a hands-on leadership role requiring open availability and a willingness to step into floor positions (budtending, reception, or fulfillment) when operational needs arise.
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Salary Range: $20.00 - $25.00/hour, depending on experience + Tips.
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Benefits: Sample incentives from your favorite brands when available, Tips, employee discounts, and opportunities for career advancement.
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Hours: 40 hours per week (Overtime as operationally required)
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Availability: Open availability required (including nights, weekends, and holidays)
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Flexibility: Must be ready to fill in for any team position during staffing shortages.
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Act as a designated keyholder responsible for the secure opening and closing of the facility, including arming/disarming alarms and securing vaults.
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Lead by example within your assigned department with a strong work ethic, professionalism, and a positive attitude.
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Act as the primary point of contact for staff during your shift, keeping operations running smoothly under pressure.
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Delegate daily tasks clearly to team members, ensuring accountability and strict adherence to company policy.
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Coach and support team members in real-time to deliver an elevated, welcoming customer experience.
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Maintain an expert-level understanding of California state (DCC) and local cannabis regulations within your department.
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Oversee shift compliance regarding meticulous ID verification, daily purchase limits, and proper product handling.
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Ensure all sales or inventory adjustments are processed accurately through our point-of-sale system (Dutchie POS experience preferred).
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Keep your department and the facility clean, safe, organized, and welcoming at all times.
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Oversee shift-level inventory controls, including cycle counts, daily drawer reconciliations, and vault safety.
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Ensure products are beautifully merchandised, fully stocked, and correctly priced.
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Assist in minimizing inventory shrink, product loss, and compliance discrepancies during your shift.
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Support the successful execution of marketing campaigns and brand promotions.
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Monitor daily cash handling, track orders, and perform shift-end drawer drop and reconciliation procedures.
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Maintain constant, clear communication with the Dispensary Manager and upper management regarding department performance or tech issues.
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Assist with tracking shift KPIs and motivating the team to meet daily sales targets.
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Previous supervisory, department lead, or keyholder experience required. Dispensary Leadership a plus but not required.
- Hands-on experience with Dutchie POS or a similar cannabis retail POS system.
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Strong understanding of cannabis products, compliance frameworks, and daily retail workflows.
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Proven ability to multitask, problem-solve, and prioritize in a fast-paced retail environment.
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High school diploma or equivalent.
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Must be at least 21 years of age (per state regulations) and willing to pass a regulatory Live Scan background check.
