Kitchen Operations Supervisor
Company: Imperia Caviar
Location: 661 E 62nd Street Los Angeles CA 90001
Job Type: Full-Time
About the Role
Imperia Caviar is seeking a highly motivated and detail-oriented Kitchen Operations Supervisor to lead our fast-paced fulfillment and kitchen operations. This role is critical to ensuring operational excellence across packing, receiving, shipping, inventory control, purchasing, and order management.
The ideal candidate is a strong leader with a high sense of urgency, exceptional organizational skills, and the ability to manage multiple priorities in a high-pressure environment. This position plays a key role in maintaining order accuracy, protecting wholesale accounts, and ensuring timely and efficient execution across all production lines.
Key ResponsibilitiesOperations & Order Fulfillment
- Supervise daily packing, receiving, shipping, and order expediting operations
- Ensure accurate and timely fulfillment of retail, wholesale, and multi-channel orders
- Manage multiple production lines while maintaining efficiency and workflow balance
- Maintain high order accuracy with minimal errors across all shipments
- Ensure strict adherence to shipping deadlines and customer requirements
- Monitor order flow and resolve issues quickly to avoid delays or mistakes
- Maintain a strong sense of urgency in all operational activities
Inventory, Purchasing & Stock Control
- Oversee inventory accuracy, cycle counts, and stock organization
- Maintain proper FIFO rotation and inventory control systems
- Assist with purchasing of packaging materials and operational supplies
- Track incoming shipments and ensure proper receiving procedures
- Prevent stock shortages and ensure availability for continuous production
Wholesale & Customer Order Accuracy
- Ensure all wholesale orders are fulfilled with precision and attention to detail
- Protect key wholesale accounts through consistent accuracy and reliability
- Verify order specifications across multiple product lines and customer requirements
- Reduce order errors that impact customer satisfaction and business retention
Food Safety & Compliance
- Maintain and complete all HACCP logs and food safety documentation
- Ensure compliance with sanitation, handling, and traceability standards
- Monitor receiving logs, temperature records, and cleaning procedures
- Support audits and maintain organized compliance documentation
Leadership & Team Management
- Lead, direct, and support team members in a fast-paced environment
- Move and assign staff efficiently to meet production priorities
- Train and coach employees on SOPs, accuracy, and productivity standards
- Drive accountability, urgency, and high-performance execution
- Promote teamwork, discipline, and operational excellence
Reporting & Administration
- Use Excel and operational tools to track inventory, productivity, and orders
- Maintain accurate records of shipping, receiving, and production activity
- Identify inefficiencies and support process improvements
- Communicate operational issues clearly to management
Key Skills & Requirements
- Strong leadership and team management skills
- High attention to detail and commitment to zero-error execution
- Ability to work in a fast-paced, high-stress environment
- Strong sense of urgency and ability to meet strict deadlines
- Experience in warehouse, food production, fulfillment, or operations preferred
- Knowledge of inventory control and purchasing processes
- Familiarity with HACCP and food safety standards
- Proficient in Microsoft Excel and basic systems tracking
- Strong communication and problem-solving skills
- Ability to lift up to 50 lbs and stand for extended periods
What Success Looks Like
- High order accuracy across all fulfillment channels
- Strong performance in wholesale order execution and retention
- Efficient multi-line production flow with minimal delays
- Accurate inventory and stock management
- Consistent on-time shipping performance
- Strong team leadership and accountability
- Compliance with all food safety and HACCP standards
About Imperia Caviar & This Role
Imperia Caviar is a premium luxury food brand specializing in high-quality caviar products delivered to direct-to-consumer (DTC), wholesale, and luxury hospitality clients, including high-end restaurants, hotels, and private clientele. We operate in a fast-paced, detail-driven environment where precision, presentation, quality, and execution are essential to our success.
We take pride in delivering a luxury experience at every level—from product handling and fulfillment to customer service and order accuracy. Every detail matters, and every order reflects our brand.
At Imperia Caviar, we are committed to excellence, efficiency, and operational integrity. The Kitchen Operations Supervisor plays a critical role in ensuring that our products are handled with precision and delivered according to the highest standards of quality, consistency, and service.
This role requires strong leadership, exceptional attention to detail, and the ability to drive high-performance execution in a high-volume, high-pressure environment while maintaining luxury-level standards.
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
