Medical Staff Services - Knowledge of Medical Staff Bylaws, credentialing activities, and accrediting agency guidelines. Knowledge of legal requirements (including state and federal laws) related to Medical Staff activities and reporting.
Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
Quality Control - Knowledge of medical practice, quality management techniques, treatment methodology, data collection techniques and classification systems. Ability to evaluate quality or performance. Skilled in patient care assessment and data collection, including statistical applications.
Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
Computer Literacy - Knowledge of electronic equipment, computer hardware and software. Ability to operate applications, enter data, and manipulate and process information. Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.