In this position the locker room attendant is to keep the locker room clean and supplied with all the necessary amenities. Greet and assist members during their visit to the locker room, report any defect and watch for any unusual activity inside the locker room. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Service the members needs with genuine care
Maintain the coffee station and the entire locker room in a clean and pristine manner
Ensure all amenities work well, supplies are fully stocked and readily available (towel and vanity supplies included)
Make sure fruit and snack basket are always full
Wipe down counters, wash cutting boards and knife with detergent after each use
Wipe down and straighten benches
Walk continuously down the isles to check for blinds proper alignment
Make sure telephones are wiped and disinfected daily, also check for pencil and paper in each telephone station
Report and check for any mildew stains beneath soap dispenser, shower curtains and general wet area
Check for toilet paper and toilet seat covers in each stall, make sure area is clean and disinfected at all times
Contribute to the overall security of the locker room and safety of the members
Shoe shining and performing other duties and task as needed
Promote locker rental advantages to new and existing members
Ensure that laundry bags don’t have any holes or defects prior sending them down to the laundry for washing. Each laundry bag must be properly logged in and out any discrepancy between incoming and outgoing bags must be immediately reported to the Supervisor or Manager.
Members with multiple bags must have an alphabetical letter (A, B, C) etched in their laundry bags, to identify which bag was sent out and which one was received.
Other duties as assigned.
Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs. Must be able to work safely and effectively in outdoor temperatures. Summer temperatures outside can get above 95 degrees Fahrenheit for 5 months of year. For 2 months of year, low temperatures can get below 20 degrees Fahrenheit. Must be able to swim.
Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.
