MGR, ON-SITE SUPPORT II

USA TRUCK LLC -
Ashley, IN

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Job Details

Full-time

Qualifications

Customer communication
Field service
High school diploma or GED
Productivity software

Full Job Description

PURPOSE

Lead a fleet of 10+ drivers and manage driver availability to maximize fleet productivity. Supervises employees who transport cargo to and from specified locations. Oversees the loading and unloading of company vehicles. Schedules drivers and assigns routes to maximize productivity.

PRINCIPAL ACCOUNTABILITIES

Dispatch drivers, provide detailed directions and instructions to drivers

Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads

Track and Trace

Completes various standard reports and ad hoc reports accurately and on time

Maximize equipment and driver utilization

Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations

Manage weekly invoicing, accounts receivable and driver payroll functions

Serve as primary customer contact, managing adherence to customer scorecard and KPIs

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High School Diploma or equivalent

Ability to work within Microsoft Office Suite

Available to work on-site at customer locations as necessary

1+ years experience in Transportation, Hospitality or Service industry fields

PREFERRED SKILLS

Bachelor’s Degree in Supply Chain, Transportation, Logistics or similar field

3+ years experience in Transportation industry

Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)

Effective communication skills (written and verbal)

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