Assistant Team Leader (Assistant Store Manager)
Location: Viera/Rockledge, FL
Company: Goodwill Industries of Central Florida
Join Our Team & Make an Impact Every Day
Are you a driven retail professional who thrives in a fast-paced, ever-changing environment? Do you lead by example, adapt quickly, and enjoy wearing multiple hats? If so, Goodwill is looking for you!
We are seeking an Assistant Team Leader (Assistant Store Manager) who combines strong retail experience with flexibility and adaptability to support all areas of store operations. In this role, you’ll help lead a dynamic team, deliver exceptional customer service, and ensure smooth day-to-day operations while advancing Goodwill’s mission.
What You’ll Do
As the Assistant Team Leader, you’ll play a key leadership role in driving store success and stepping in wherever needed:
Leadership & Team Development
- Recruit, train, coach, and inspire team members in alignment with Goodwill policies
- Supervise daily operations and provide performance feedback
- Foster a positive, inclusive, and high-performing team environment
Operations & Business Performance
- Support revenue growth while maintaining expense control
- Assist in scheduling and managing payroll to meet operational goals
- Monitor key metrics like sales, production goals, and donations per square foot
- Ensure accurate and timely completion of reports, audits, and documentation
Customer Experience
- Deliver and champion 100% world-class customer service
- Ensure a clean, organized, and welcoming store environment
Store & Inventory Management
- Oversee donation intake, processing, and merchandise flow
- Maintain inventory accuracy, stock levels, and floor presentation
- Order and manage supplies responsibly within budget
Compliance & Safety
- Ensure store safety, security, and loss prevention standards are met
- Conduct safety audits and support incident reporting
- Maintain compliance with CARF standards and company policies
Administrative Responsibilities
- Cash handling and end-of-day reporting
- Scheduling (maintain at least two weeks ahead)
- Payroll, reporting systems, and documentation (Paycom, SOH, etc.)
- Vendor coordination, maintenance requests, and store communications
What We’re Looking For
We’re looking for a leader who is flexible, proactive, and ready to jump in wherever needed:
- Strong retail leadership experience with the ability to adapt across departments
- Proven ability to coach, develop, and motivate a team
- Solid organizational and multitasking skills
- Comfortable with technology, reporting systems, and cash handling
- Knowledge of merchandising, inventory control, and retail trends
- Commitment to Goodwill’s mission and core values
Qualifications
- High School Diploma or equivalent (required)
- Minimum 5 years of retail experience
- Minimum 3 years of supervisory experience
- College education or equivalent experience in retail management preferred
- Experience working with individuals with disabilities or prior Goodwill experience is a plus
Physical Requirements
- Ability to lift 20–25 lbs regularly and up to 50 lbs (with assistance)
- Ability to stand, bend, reach, and move for extended periods
- Comfortable performing repetitive tasks such as sorting, tagging, and hanging merchandise
- Strong visual acuity (close, distance, and peripheral vision)
Why Join Goodwill?
- Make a meaningful impact in your community
- Gain hands-on leadership experience in a mission-driven organization
- Work in a diverse, supportive, and purpose-driven environment
- Opportunities for growth and development
Apply Today!
If you’re ready to take the next step in your retail leadership career and make a difference, we’d love to hear from you.
GICF is a Drug-Free Workplace
Pay: $55,160.56 per year
Benefits:
- 403(b)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you 18 years of age or older?
Experience:
- Retail management: 3 years (Preferred)
Language:
Work Location: In person
