Description
McMahon’s Best-One is a family owned company that has been in business in Fort Wayne since 1969. Here at McMahon's Best-One, we are committed to our customers, the services we provide, our local community and to our fantastic employees.
Currently, we are looking for a Automotive Service Manager to join our family. Our Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work. Other duties include:
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Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
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Monitor work levels and review performance
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Recommend personnel actions, such as hires, promotions, discharges, and discipline.
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Conduct or arrange for employee training
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Compile personnel records, such as time and production records, test results, etc. as required.
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Greet customers and ascertain customer needs/desires
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Explain and obtain approval from customers for unexpected repairs
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Answer telephones
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Look up items on computer
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Enter orders
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Prepare estimates
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Compute sales prices, total purchases, and process payments
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Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
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Inventory and requisition materials and supplies
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Meet with vendors and suppliers regarding service products
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Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards
Other
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Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
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Investigate accidents/injuries and prepare reports of findings.
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Maintain hazmat book per OSHA
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Prepare and administer department budget, coordinate purchases
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Meet the requirements outlined in the company’s evaluation form
Position Qualifications:
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Excellent written and verbal communication skills
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Ability to take care of the customers’ needs while following company procedures
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Ability to make critical decisions while following company procedures
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Ability to allocate authority and/or task responsibility to appropriate people.
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Ability to influence others to perform their jobs effectively and be responsible for making decisions
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Ability to find a solution for or to deal proactively with work-related problems.
Requirements
Physical Demands / Work Environment:
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Lifting: Frequent lifting over 20 pounds from ground to chest high.
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Squatting, bending, and twisting: occasional
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Standing for extended periods of time.
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Vision (Near, distance, Color, Peripheral, Depth Perception)
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Sense of sound (Ringing telephones, alarms, horns and motorized equipment)
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PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)
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Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.
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High school graduate or general education degree (GED); college degree preferred
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3-5 years related experience
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Valid driver’s license; driving record must meet company’s insurance requirements
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Ongoing training is required per company’s standards
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Must be competent in MS Word, Excel, and point of sale software
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Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner
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Ability to operate a flat-rate computer system (Mitchell, All-Data, or equivalent) and to learn the company’s flat-rate computer system
We offer a full benefits package including; medical, dental, vision, 401K Match, paid time off and more!
When you join our team, you become part of the McMahon family and the fun fast paced environment we provide.
Salary Description
$65,000 base w/bonus opportunities available
