We are a dynamic and fast-paced Personal Injury Law firm committed to securing justice for our clients. We are seeking a professional, reliable, and bilingual Receptionist (Spanish/English) who is organized, detail-oriented, and thrives in a high-volume environment. This role serves as the first point of contact for clients and visitors and plays a key role in delivering a positive client experience.
The ideal candidate is confident on the phone, calm under pressure, professional in demeanor, and able to multitask while maintaining accuracy and empathy. Personal injury experience is a plus, but we are willing to train the right individual with a strong work ethic and eagerness to learn.
Core Responsibilities:
- Client & Call Management
- Answer and manage high-volume inbound calls professionally
- Screen, prioritize, and route calls to the appropriate department
- Conduct brief preliminary intakes for potential new clients
- Greet clients, visitors, and vendors and maintain front-desk coverage
- Administrative Support
- Sort, scan, and distribute incoming mail
- Prepare outgoing mail and shipments (FedEx, UPS, certified mail)
- Scan, label, and organize electronic files per firm standards
- Enter and update information in the firm’s case management system (Filevine)
- Assist with basic letters, documents, and spreadsheets
- Send and receive faxes as needed
- Team Coordination
- Communicate effectively with attorneys, case managers, and staff
- Support cross-department administrative tasks
- Maintain a clean, organized, and professional workspace
- Follow established procedures and confidentiality guidelines
- Perform additional operational and administrative duties as assigned to support evolving business needs.
Qualifications:
- Bilingual in Spanish and English (Required)
- Strong verbal communication and professional phone etiquette
- Typing speed of 45 WPM or higher
- Proficient in Microsoft Word, Excel, and Adobe Acrobat
- Comfortable learning new systems and legal software
- Strong organizational, time-management, and multitasking skills
- Reliable, punctual, and detail-oriented
- Positive attitude and team-oriented mindset
- Bachelor’s degree preferred
Compensation & Benefits:
$20.00 - $25.00 per hour, commensurate with experience
- 401(k)
- Dental and Vision insurance
- Employee discount
- Flexible spending account
- Medical HMO and PPO insurance options
- Health savings account
- Life insurance
- Paid time off
- Opportunities for growth and advancement.
- Team outings and sponsored events.
- Paid parking
- Referral bonus program.
Work Location & Schedule:
- In-Person, Saturday - Wednesday
- Saturday - Sunday 8 AM - 5 PM; Monday - Wednesday 10 AM – 7 PM
- Ability to Commute to Beverly Hills, CA 90212 (Required)
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Language:
Ability to Commute:
- Beverly Hills, CA (Required)
Ability to Relocate:
- Beverly Hills, CA: Relocate before starting work (Required)
Work Location: In person
