Posting Details
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Why does the job exist?
The purpose of this position is to provide leadership, supervision, and operational oversight for Residential Services Support Specialists, Community Integrated Employment (CIE) Direct Care Staff, and Customized Community Supports (CCS) Direct Care Staff. This position ensures the delivery of high-quality, person-centered services by monitoring program operations, supervising staff performance, ensuring compliance with Developmental Disabilities Waiver (DDW) Service Standards, Medicaid billing requirements, and Department policies. The incumbent is responsible for overseeing documentation quality, supporting staff development, coordinating community-based services and employment supports, and promoting meaningful community inclusion and employment opportunities for persons served. This position works collaboratively with interdisciplinary teams to ensure services are delivered safely, efficiently, and in accordance with all applicable state and federal regulations while supporting positive outcomes for individuals receiving services
How does it get done?
The incumbent is responsible for overseeing documentation quality, supporting staff development, coordinating community-based services and employment supports, and promoting meaningful community inclusion and employment opportunities for persons served. This position works collaboratively with interdisciplinary teams to ensure services are delivered safely, efficiently, and in accordance with all applicable state and federal regulations while supporting positive outcomes for individuals receiving services
Who are the customers?
LLCP internal staff, Individuals served, guardians, community members, interdisciplinary team members, and other stakeholders.
Ideal Candidate
LLCP internal staff, Individuals served, guardians, community members, interdisciplinary team members, and other stakeholders.
Minimum Qualification
Associate degree in Business Administration, Healthcare Administration, Statistics, Finance, or a related field and three (3) years of experience with a public assistance program, medical, healthcare, educational, or state facility working with policies and procedures, conducting analysis/research, providing or requesting information from the general public, working with communities, working on health or social service related matters, social work/case management, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling five (5) years may substitute for the required education and experience.
Employment Requirements
Employment is subject to criminal background check and is conditional pending results. Must possess a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Certification from the State of New Mexico or pass and receive a Defensive Driving Certification as a condition of continued employment. Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) course.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
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Agency Contact Information: Bailee Monk (505) 328-7944 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
