Excellent Staff | Family-oriented Environment | Competitive Pay and Benefits
We're looking for great people to join our team. We're looking for individuals who are passionate about providing exceptional customer service and who maintain a positive, friendly attitude and mindset each and every day. As a Medical Receptionist in our practice, you will be responsible for providing a wide range of clerical duties while coordinating patient visits in check-in, check-out and scheduling roles. If you are looking for great co-workers, a consistent schedule, and a supportive environment, we invite you apply.
Location(s):
-
2121 Highland Avenue, Knoxville, TN 37916 (3-4 days/wk).
-
9017 Cross Park Drive, S100, Knoxville, TN 37923 (1-2 days/wk).
Days: Monday - Friday, No weekends
Benefits:
-
Vacation/PTO Leave.
-
Sick Leave, Medical Insurance.
-
401k Retirement Plan.
-
FSA/HSA options.
-
Paid Holidays.
-
Supplemental Options (Dental, Vision, Life, Disability, etc.).
-
Uniforms.
-
CPR Certification.
Qualifications:
-
Excellent people skills and communication skills with great eye contact and a clear and pleasant voice.
-
Neat, well-groomed, professional appearance; body art covered, earrings only preferred.
-
Detail-oriented, able to multitask and work in a fast-paced environment.
-
Reliable and punctual attendance.
-
Strong problem-solving, time management and organizational skills.
-
Knowledge of medical terminology, insurance verification and eligibility preferred but not required.
-
Strong computer and typing skills; learns quickly; experience with electronic medical records preferred.
-
Understanding of confidentiality and handling sensitive patient information.
Responsibilities:
-
Greets, engages, and communicates well with patients and their families while providing an excellent customer service experience.
-
Collaborates with clinical staff and other offices to ensure a seamless patient experience.
-
Serves in check-in, check-out, and medical record roles.
-
Responds to phone inquiries in a timely and professional manner.
-
Performs insurance eligibility and benefits verification.
-
Appointment scheduling, reminders, and confirmation; assesses schedule for optimal patient flow.
-
Maintains accurate and up-to-date demographic and clinical data utilizing EMR and information systems while ensuring confidentiality.
-
Collects copays and payments on account.
-
Manages office supplies, equipment, and inventory.
-
Provides administrative support to management staff as required.
-
Maintains an organized and clean reception area.
-
Perform other clerical and administrative tasks as needed.
About Allergy & Asthma Affiliates:
For over 40 years, Allergy & Asthma Affiliates (Drs. Ellenburg, Frazier, Singer, & Ellenburg) has been serving East Tennessee by providing allergy, asthma, and immunology care. As a stable and growing practice, our goal has always been and will remain to deliver high-quality medical services for our patients. We have an excellent culture and family-oriented environment that is made possible by our dedicated physicians and staff.
