20216/20217
Location: Kinston & Jacksonville, NC
Hours: 32-40 hours per week (Variable schedule based on patient load)
Salary: $18-$21 per hour
Start Date: ASAP
Job Summary:
We are seeking a dedicated and detail-oriented Medical Receptionist to join our team in Kinston & Jacksonville, NC. In this critical position, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience while managing the front desk operations of our medical office.
Key Responsibilities:
- Patient Interaction: Greet patients warmly, check them in and out, and handle all inquiries with professionalism and empathy.
- Appointment Management: Schedule and confirm patient appointments while maintaining an organized appointment calendar. Proactively inform patients about any changes or cancellations.
- Medical Records: Accurately manage patient information and records, ensuring that all documentation complies with HIPAA regulations and confidentiality standards.
- Billing Support: Assist with insurance verification and patient billing inquiries. Collaborate with financial staff to resolve any billing discrepancies.
- Office Operations: Maintain a clean and orderly reception area. Order office supplies as needed and assist with general administrative tasks to support the smooth running of the practice.
- Communication: Serve as a liaison between patients and healthcare providers, effectively communicating necessary information about appointments, treatments, and follow-up care.
Qualifications:
- High school diploma or equivalent; additional certification in medical office administration is a plus.
- Previous experience in a medical office setting preferred, but not required.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- Proficient in using office equipment and computer software (experience with electronic health records is an advantage).
- Ability to multitask and work in a fast-paced environment.
Pay: $18.00 - $21.00 per hour
Benefits:
Work Location: In person
