Description:
Purpose
To select, price, promote and merchandise designated products to meet objectives for sales, margin, inventory turns and to provide prompt, friendly, courteous customer service.
Responsibilities
I. General
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Follow the Core Values as defined by EEFC's Core Value statement.
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Provide exemplary customer service to both customers and staff.
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Accurately communicate what the Co-op is and the process for becoming a member.
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Familiarity with store layout, products, and services.
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Familiarity and understanding of emergency procedures.
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Stay up to date with current storewide and departmental communications, policies, notices, and logs.
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Abide by Co-op policies as delineated in the Employee Handbook.
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Willingness and ability to learn to meet the changing needs and requirements of the job.
II. Departmental - Purchasing
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With guidance of Grocery Manager, select department product offerings.
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Place orders to ensure regular and adequate supply for sale and specials.
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Receive orders not handled by Stockroom Supervisor following established procedures. Obtain credit from vendors as needed.
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With guidance of Grocery Manager, set prices within guidelines to achieve margin goals.
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Ensure accurate, up-to-date price labels and shelf tags for department items.
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Negotiate with suppliers for favorable price and quality.
III. Departmental - Merchandising
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Plan and maintain attractive, fully stocked, rotated and faced sections. Coordinate stocking priorities with Stockroom Supervisor and Department Coordinators.
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Ensure accurate, uniform, up-to-date department signs.
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Provide product information to customers and staff via the Marketing & Member Services Manager for the Co-operator, Customer Service, and any other marketing materials.
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Provide assistance with special orders and other prompt, friendly, courteous customer service.
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Manage Monthly Co+op Deals promotions:
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Work with Grocery Manager to establish promotions planning
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Work with Grocery Manager to establish preferred promotional items
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Work with POS Coordinator to ensure accurate pricing and data entry on promo items
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Request and maintain promotional signage.
IV. Departmental - Maintenance
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Ensure that department areas (aisles, shelves, bins, and storage areas) are in clean, orderly condition, meeting health department, USDA and PA Department of Agriculture standards.
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Maintain department equipment in good working order. Monitor cooler and freezer temperatures (where applicable) and follow established procedures for handling breakdowns. Advise Grocery Manager of equipment problems or needs.
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Maintain organized, rotated backstock.
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Obtain credit from vendors where applicable.
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Communicate with accounting department about direct-vendor credit or invoice issues.
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Clean shelves and fixtures as time permits.
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Keep accurate records of shrink and calculate shrink extensions.
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Participate in quarterly inventory counts and calculate inventory extensions.
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Maintain an accessible contact list of department vendors.
Requirements:
Required Skills and Qualifications:
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General mobility requirements include the ability to: stand or sit for several hours at a time; lift up to 50 lbs. alone on a regular basis and 75 lbs. with assistance using safe lifting techniques; twist, turn, squat, and bend; do repetitive motions; visually read fine print; visually read a computer screen for long periods of time; climb a ladder.
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2-3 years of experience purchasing retail foods.
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1-2 years of experience in natural foods.
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Thorough knowledge of organic, natural foods, and non-GMO products.
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Able to produce quality work within the established deadlines.
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Retail or other experience serving the public.
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Must enjoy interacting with and serving the public.
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Must have a friendly and outgoing personality and a positive attitude.
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Ability to handle multiple demands and stay calm.
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Accuracy and attention to detail.
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Organized and methodical in action.
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Excellent communication skills.
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Excellent trouble shooting skills. Logical problem solving skills.
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Conflict resolution skills.
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Negotiation skills.
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Moderate proficiency in Microsoft Word, Excel, Access and internet research skills.
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Familiarity with POS systems.
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The ability to be reliable for regular scheduled shift work.
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Available to work 7a-3p, including at least one weekend shift.
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The ability to work a flexible schedule.
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Willingness to work evenings, weekends, and holidays.
Desired Skills and Qualifications:
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3-5 years of experience purchasing retail foods.
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2-4 years of experience in natural foods.
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Experience purchasing natural foods.
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Experience with food cooperatives.
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Advanced knowledge of organic, natural foods, and non-GMO products.
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Advanced proficiency in Microsoft Word, Excel, Access and internet research skills.
