Important Recruitment Information for this vacancy
Job Posting closes: Open Until Filled
Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.
Agency Information
Kansas Department for Children and Families | www.dcf.ks.gov
Prevention and Protection Services
Southeast Region / Chanute DCF Service Center
About the Position
Who can apply: External
Classified/Unclassified Service: Unclassified
Full-Time/Part-Time: Full-Time
Regular/Temporary: Regular
Work Schedule: Monday-Friday
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Compensation: $31,262.40 Annual; $15.03 Hourly
Employment Benefits
In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:
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Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
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Creation of and contribution to your personal KPERS defined Retirement benefit
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9-10 paid, annual holidays
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12 paid, annual vacation days
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12 paid, annual sick days
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1 paid Discretionary Day
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Your personal life insurance policy equal to 150% of your starting salary
- This benefits package represents additional annual compensation.
Visit the Employee Benefits page for more information.
Position Summary & Responsibilities
The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!
The PPS Family Support Coordinator is responsible for monitoring the intake queue and timely assignment of intakes. Responsible for creating the file for the Child Protection staff and running background searches as requested. Employee shall lend clerical support to unit and division by filing documents, tracking data, monitoring and serving as a scheduler for intakes. Assuring timely assignment, creation, uploading, and maintaining case files is imperative to the comprehensive success of the unit as a whole. Responsible for gathering case information in response to court orders, records requests, as well as researching community resources available to assist families. Organizes copies and gathers information for meetings, case reviews and audits as requested by the Assessment and Prevention Services Administrator. Gathers supportive documents such as medical records and police reports to aid in ensuring the safety of children. For a more complete list of responsibilities please refer to the full position description.
View the full position description:
Qualifications
Minimum Qualifications: *If a driver’s license is required, a copy must be sent to your recruiter following the interview.* Valid Driver’s License is required and must be maintained throughout employment. High School diploma or equivalent.
Post-Offer, Pre-employment Requirements:
Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information
Please reference Job ID Number: 220853
Job Application Process
First Sign in or register as a New User.
Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email – sent to the Preferred email on the My Contact Information page
Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
Required Documents* for this Application to be Complete
Upload these on the Careers - My Job Applications page
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State of Kansas online application
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Resume
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Cover letter
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Legible copy of valid driver’s license (if driver’s license is required)
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Transcripts** (if educational requirements are listed for this position)
**If degree is a requirement listed, transcript must show proof of graduation or degree obtained. -
DD214 (if you are claiming Veteran’s Preference)
- Required documents must be uploaded by close date. Incomplete applications may not be considered.
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”.
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran’s Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to [email protected], or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Full Position Description:
No. Each Task and Indicate Percent of Time
This position is part of a service delivery team responsible for providing quality customer service while performing a variety of tasks to meet service needs of children in families where abuse or neglect is suspected or are at risk for abuse and neglect. This position also involves performing a variety of tasks to ensure the service needs are being met for children who have been referred to family preservation, foster care, or adoption services. The incumbent is expected to demonstrate a commitment to customer service and will participate fully in team activities in support of the Agency mission. The position also requires a commitment to work effectively with all other PPS Units and DCF Divisions in providing a harmonious work environment that is conducive to improving agency outcomes, office operations and a productive working relationship in the community. This position may be required to provide coverage in other service centers within the assigned region.
Administrative Support
Employee shall lend administrative support by assisting the PPS CPS and Supervisor with completion of forms and maintenance of case files in KIDS, answer the phone and screen callers as well as visitors, providing customer information as needed. In addition, employee is responsible to create letters and spreadsheets, and distribute mail or any other correspondence to staff or families. Employee is also responsible for inquiring if a child that is found by CPS to be at risk of removal is eligible for ICWA benefits and support by their tribe. Employee shall begin the paperwork for referrals to family first, family preservation, and foster care-completing data entry in Carematch, creating the medical card, releases of information and then submitting the referral to the appropriate agencies within a time frame given by their supervisor. Employee will also prepare and send notice to relatives as appropriate per PPS Policy 2750.
Clerical Support
Employee shall lend clerical support to unit and division by tracking data, monitors and serves as a scheduler for intakes to assure timely assignment, creating, maintaining and uploading case files. Employee is also responsible for the gathering of case information in response to court orders, records requests, as well as researching community resources available to assist families. Organizes copies and gathers information for meetings, case reviews and audits as requested by the Assessment and Prevention Services Administrator. Gathers supportive documents to ensure safety of children such as but not limited to medical records and police reports.
Service Delivery/Resource Coordination
Employee shall coordinate available PPS services with community services and other state agencies and collaborate with other providers to ensure family/consumer receives needed services by following up with referrals to services. To fill unmet needs, employee shall research new resources and work with community and partners to implement innovative resource programs. Employee will also conduct follow ups for children under the age of one when referrals to infant toddler services have been made, and will follow up with other providers to ensure that delivery to referred providers are occurring, this would include following up when a PPS 2014B has been submitted to another agency.
Communication/Customer Service
Employee shall facilitate the flow of communication between both the contractor and providers with DCF program staff. Employee shall strive to communicate with customers in a way that is professional, easily understood, and is in compliance with HIPPA and agency policies.
Other:
Employee shall complete all other duties as assigned.
