Job Summary
We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and efficient communication between patients and medical staff. This position offers an exciting opportunity to contribute to a caring healthcare environment while utilizing your medical office experience and technical proficiency.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage patient check-in and check-out procedures with accuracy and professionalism
- Schedule appointments
- Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies
- Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and handle patient inquiries efficiently
- Assist with medical billing processes, including collection of co-pays
- Support clinic operations through filing, data entry, and maintaining organized medical records
- Coordinate with clinical staff to ensure timely patient flow
- Maintain the cleanliness and appearance of patient facing areas
- Assist with other office tasks during downtime.
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical administrative support role; clinic experience preferred
- Strong computer skills with proficiency in Microsoft Office Suite and EMR/EHR systems
- Knowledge of health information management, medical terminology, medical billing, and medical coding (CPT, ICD-9/10)
- Familiarity with HIPAA regulations and clinical confidentiality policies
- Excellent customer service skills with the ability to handle sensitive information discreetly
- Ability to multitask efficiently while maintaining attention to detail
- Comfortable working in a smaller, close-knit team environment.
Join our team to make a meaningful difference in patient care through energetic service delivery and meticulous administrative support. We are committed to fostering a positive work environment where your skills are valued and your contributions help improve community health outcomes.
Work Location: In person
