Assistant General Manager
Job Summary
OMG Hospitality Group is seeking an experienced, hands-on Assistant General Manager to support daily operations across one of our high-volume hospitality concepts. This leadership role is responsible for delivering exceptional guest experiences while driving operational excellence, team development, and financial performance. The Assistant General Manager partners closely with the General Manager to lead front-of-house operations, ensure company standards are consistently met, and foster a positive, team-oriented culture. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about leadership, service, and creating memorable guest experiences.
Responsibilities
- Support the General Manager in overseeing all daily restaurant operations, including guest service, food and beverage quality, staffing, scheduling, and operational efficiency.
- Lead, coach, and motivate front-of-house teams to deliver exceptional hospitality while maintaining OMG Hospitality Group's service standards.
- Assist with hiring, interviewing, onboarding, training, and developing team members to build a high-performing and engaged staff.
- Monitor labor, sales, and operational metrics to help achieve financial goals while maintaining exceptional guest satisfaction.
- Ensure compliance with all health, safety, sanitation, alcohol service, and company policies.
- Manage daily opening and closing procedures, cash handling, POS operations, deposits, and shift execution.
- Address guest feedback and resolve concerns promptly and professionally to maintain strong guest relationships and loyalty.
- Partner with the culinary and bar teams to ensure seamless communication, consistent product quality, and efficient service execution.
- Support inventory management, ordering, receiving, and cost control initiatives to minimize waste and maximize profitability.
- Assist in executing promotions, special events, private events, and community partnerships that drive guest traffic and revenue.
- Foster a positive workplace culture focused on accountability, teamwork, and continuous improvement.
- Step into the General Manager role as needed to ensure uninterrupted operations and leadership coverage.
Qualifications & Skills
- 2+ years of restaurant or hospitality management experience in a high-volume environment.
- Strong leadership skills with the ability to inspire, coach, and develop diverse teams.
- Excellent communication, interpersonal, and conflict resolution abilities.
- Proven ability to multitask, prioritize, and make sound decisions in a fast-paced setting.
- Experience with scheduling, labor management, payroll, POS systems, cash handling, and daily financial reporting.
- Knowledge of inventory management, purchasing, food and beverage cost controls, and operational best practices.
- Strong understanding of guest service standards and a passion for creating memorable hospitality experiences.
- Familiarity with health department regulations, food safety standards, and responsible alcohol service requirements.
- Flexible availability, including evenings, weekends, and holidays as business needs require.
- Food Handler Card and Responsible Beverage Service (RBS) Certification (or ability to obtain) preferred.
What We Offer
- Competitive salary
- Performance-based bonus opportunities
- Health, dental, and vision benefits (where applicable)
- Paid time off
- Employee dining discounts across OMG Hospitality Group concepts
- Career growth and advancement opportunities within a growing hospitality company
- A collaborative, energetic, and team-focused work environment
If you're a passionate hospitality leader who enjoys developing people, delivering exceptional guest experiences, and driving operational success, we'd love to hear from you.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
