Key Obsessions:
- Accurate Technical Customer Documentation
- Create clear, consistent manuals and guides for new equipment.
- Update documentation to reflect engineering, mechanical, or process changes throughout the build.
- Verify content on-site at the machine (e.g., changeovers, complex changeover locations, and servo references) to ensure accuracy and usability.
- Prepare final deliverables, including printing hard-copy manuals on-site when requested; use approved AI tools to assist drafting while ensuring final technical verification.
- Support Customer Learning and Operator Success
- Develop and maintain customer manuals that help operators find answers quickly and complete tasks safely.
- Improve clarity and readability using consistent terminology, formatting, and step-by-step structure.
- Contribute to templates, standards, and reusable content to increase documentation consistency and efficiency.
- Gather feedback from the Technical Documentation Engineer, operators, and internal stakeholders to refine usability and reduce questions in the field.
- Collaborate to Capture Machine Changes
- Partner on-site with Machine Leads and Engineering Leads to capture documentation-impacting updates.
- Manage priorities to deliver accurate documentation within project timelines and release milestones.
- Communicate proactively to clarify open items, resolve discrepancies, and remove barriers to completion.
- Uphold Aagard’s quality and safety expectations by ensuring documentation is accurate and ready for customer delivery.
Knowledge and Experience:
- Associate’s degree in related field plus one-year related experience or equivalent combination of education and/or experience
- Experience or training with computers and ability to learn and use Aagard specific software
- Familiar with AI-assisted writing tools (e.g., for drafting, summarizing, or improving clarity) and willingness to learn approved tools
- Strong computer, proofreading, and editing skills
- Proficient keyboarding, computer, proofreading, and editing skills
- Attention to detail and ability to maintain accurate data
- Ability to work on-site in an office and manufacturing environment, including frequent interaction with manufacturing personnel and time on the production floor to observe operations
- Experience with Microsoft products including proficiency with Microsoft Office
- Strong prioritization, time management, organization, proactive decision-making, and attention to detail
- Confidence and ability to communicate professionally with internal and external customers verbally and in writing
- A conscientious approach to meeting and exceeding customer expectations
- Passion for excellence and influencing positive change
- Ability to handle confidential information with tact and discretion
- Must possess a Real ID or Passport and be willing to travel as necessary
Benefits Offered:
At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
- No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
- Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
- Payment-in-lieu: Receive extra compensation if you’re insured elsewhere.
- Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
- Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
Financial Security
- 401(k) with Company Match: 50% match on the first 10% of your contributions.
- Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
Time Off
- Paid Time Off: Enjoy time for rest and relaxation.
- 9 Paid Holidays throughout the year.
- Paid Bereavement Leave for life’s difficult moments.
- Volunteer Time Off: Make an impact with paid time to support causes you care about.
Career Growth & Development Opportunities
- Pathways to Leadership: Build your future with mentorship and servant leadership programs.
- Educational Support: Scholarships and tuition reimbursement to help you grow.
Unique Offerings That Set Us Apart
- Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
- Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
- Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
- Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.
At Aagard, you’re not just joining a company—you’re joining a team that cares. Your contributions matter here, and we’re proud to offer benefits that help you thrive at work and beyond.
