Job description:
Spa Receptionist/Administrative Assistant – North Miami Medical Spa
Bilingual (English/Spanish) Preferred | Join Our Growing Luxury Franchise!
Our North Miami luxury medical spa is seeking a professional, polished, and proactive Spa Receptionist/Administrative Assistant to serve as the welcoming face of our location. You’ll play a key role in delivering an exceptional client experience while supporting management, daily operations, and assisting our Nurse Practitioner with medical documentation.
This is your opportunity to grow with a rapidly expanding franchise while enjoying exclusive employee perks and a positive, high-energy work environment.
Compensation & Incentives
- Starting at $18/hour
- Up to $21/hour based on experience, tech skills, and learning speed
- Experience with Boulevard booking software is a PLUS and may qualify for higher pay
Why Work With Us?
- Complimentary spa services
- Bonuses, incentives, team events & holiday perks
- Gift cards & employee discounts
- Career growth as we expand into new locations
Key Responsibilities
- Client Care: Greet clients warmly and ensure a five-star experience
- Scheduling & Calls: Manage high-volume calls and bookings with excellent phone etiquette
- Admin & Data: Maintain client records, emails, and data entry
- Manager Support: Assist with scheduling, clerical tasks, and day-to-day operations
- Medical Assistance: Help with patient documentation and organization for our Nurse Practitioner
- Spa Systems: Use scheduling software (Boulevard or similar) to manage workflow
- Expansion Support: Assist in onboarding new procedures and systems as we grow
Qualifications
- Bilingual (English/Spanish) – preferred
- 2+ years of front desk or receptionist experience – Preferred/Required
- Background in spa, medical spa, wellness, or hospitality preferred
- Skilled in client service, multitasking, and office organization
- Proficiency in scheduling software (Boulevard, Mindbody, Booker)
- Professional appearance and a positive, team-oriented attitude
Location: North MIami, FL
Be part of a high-end spa environment with real opportunity for advancement.
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Required)
Experience:
- Receptionist/Secretary: 3 years (Preferred)
Language:
Work Location: In person
