Join the City of El Mirage as our next Field Utilities Technician! We are committed to providing outstanding service to our residents and fostering a welcoming, supportive work environment. Are you interested in learning more about water operations, building a career, and making a positive impact in the community every day? This may be the right opportunity for you!
As a Field Utilities Technician, you’ll be an essential part of our customer service water metering team, with responsibilities that include:
Installing, repairing, replacing, and removing water meters, meter boxes, and meter lids.
Reading meters, recording water meter readings, and documenting meter conditions while using a tablet or handheld device.
Conducting field inspections, verifying meter accuracy, and assisting with meter testing programs.
This role is ideal for someone who enjoys hands-on fieldwork, problem-solving, and working outdoors year-round. You’ll use a mix of technical skills and customer service to ensure our residents have reliable water service every single day. Join a team where your work directly supports the community, and where you’ll gain valuable skills in utilities, water operations, and public service. We can’t wait to welcome you to the City of El Mirage!
New Hire Salary Rate: $19.86 - $22.91 per hour
Salary Rate: $19.86 - $27.80 per hour
Employee Benefits Overview:
We offer a comprehensive benefits package designed to support health, well-being, and professional growth:
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Health & Wellness:
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Medical, dental, and vision insurance
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Health Savings Account (HSA) & Flexible Spending Plan (FSA)
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Telemedicine
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Wellness programs (early detection, lifestyle modification, disease management)
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Employee Assistance Program (EAP)
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Life Insurance:
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Employer-paid basic life and AD&D insurance, plus supplemental life options
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Retirement:
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Arizona State Retirement System (ASRS)-mandatory program, shared employee/employer contributions
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Supplemental Benefits:
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Employee recognition & reward program
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Tuition reimbursement
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Discounted Northwest Valley YMCA membership
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Paid Leave:
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Holidays: 10 City Holidays
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Vacation: 80 hours per year, increases with length of service
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Sick Leave: 96 hours per year
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Service Leave: 10 hours per year
Additional information is available at: http://www.azmt.org/city-of-el-mirage/.
Benefits are subject to change.
Experience a workplace that values and invests in your well-being!
About us:
Welcome to the City of El Mirage
Considered the gateway to the Northwest Valley of the Greater Phoenix Metro Area, El Mirage has grown from a small town, dependent on agriculture, to a diverse urban economy with a population of more than 35,000. The City’s mission is to enhance the quality of life through leadership, partnerships, and the efficient delivery of outstanding service to our diverse community.
This job classification description is intended to be generic in nature and not an exhaustive list of all duties, responsibilities and requirements. The essential duties and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned as determined by the City of El Mirage.
This is the first level in a four-level Maintenance and Operations - Utilities classification series responsible for serving as a trainee in the operation of a wastewater treatment plant or serving as a trainee in maintaining the water production and distribution systems and the wastewater collection system or serving as a Field Utilities Technician (meter services) trainee in the operation of utility billing meter infrastructure. Incumbents will work with certified operators under close supervision.
JOB CLASSIFICATION SUMMARY
Job Classification Title: Utilities Operator Trainee
Working Title(s): Field Utilities Technician
FLSA Status: NE
Safety Sensitive: Yes
Pay Grade: 5
DISTINGUISHING CHARACTERISTICS
Organizational Role: Entry/Prescribed
Supervision Exercised: None
Budget Authority: None
Competency Rank(s): N/A
The following is intended to describe the core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the City’s needs.
POSITION SPECIFIC DUTIES
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Performs installations, repairs, replacements, and or removal of water meters, meter boxes, and meter lids as required.
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Receive and process requests for field investigation and meter issues.
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Turn water services ON and/or OFF in accordance with service orders and record necessary information.
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Installs construction hydrant water meter and witness backflow assemblies.
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Provides field customer service related to new service, high bill complaints, flow checks, and or other related issues.
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Investigate and evaluate customer complaints related to water usage, water leaks, and no water service.
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Read meters and record water meter readings and meter conditions on a tablet.
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Locates and reads buried or flooded meters.
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Cleans meter boxes.
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Follows standard operating procedures for operation, repair, and maintenance activities.
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Enters data and maintains logs and records.
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Performs related work as assigned.
KNOWLEDGE
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Standard practices, methods, and materials of assigned work.
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Occupational hazards and applicable safety principles and practices.
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Uses and properties of supplies and equipment.
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Safe driving practices and geography of the city.
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Maintaining logs and records.
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Basic math to calculate measurements, as assigned.
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Operation of small hand and power tools.
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Applicable federal, state, and local laws, codes, and regulations, as assigned.
SKILLS
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Following directions and meeting standards.
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Learning through observation.
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Operating assigned tools and equipment.
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Inspecting facilities and grounds to identify repair issues.
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Comprehending reference books and manuals as assigned.
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Calculating measurements and performing addition, subtraction, multiplication, division, and percentages.
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Maintaining logs and records.
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Communicating effectively to exchange and receive information and instructions.
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Learning to use a computer and specialized software.
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Interpreting and applying applicable laws, codes, regulations, and standards as assigned.
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Providing customer service.
Education and Experience:
High school diploma or GED and up to 1 year of related experience; or an equivalent combination of directly related education and experience.
Certifications/Licenses:
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Arizona Class D Driver’s License.
Safety Sensitive Assignment(s):
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Field Utilities Technician.
CONTINUING EMPLOYMENT REQUIREMENTS
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Maintain all certifications/licenses required at job entry unless replaced by higher licensure/certification.
ADA INFORMATION
Type of Work:
Very Heavy Work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Physical Requirements:
The following physical activities are essential to the performance of the job: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, and repetitive motions.
The following physical activities may be performed, but are not essential to the job: crawling.
Work Environment/Conditions:
Based on the assignment may be primarily outdoors or split roughly the same inside/outside (including being in a vehicle). Environmental conditions may include moderate exposure to hazardous physical conditions, atmospheric conditions, hazardous materials, extreme temperatures, and seldom exposure to inadequate lighting, restricted movement in workspace, and intense noise.
The City reserves the right to:
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Consider only the most qualified applicants for the succeeding examination processes.
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Application and review (Training and Experience Evaluation).
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Interview.
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Appointment subject to successful completion of a pre-employment background examination.
All communication regarding application status and interview notifications will be sent via email—please monitor your junk/spam email for communication, as it will come from a system-generated source.
When advised, reasonable accommodations will be made in order for a qualified applicant with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation.
The City of El Mirage is an Equal Opportunity Employer.
