Patrol Officer (Residential Community)(Overnight)
Schedule:
Saturday – Wednesday | 6:00 PM – 6:00 AM
Position Summary:
The Courtesy Patrol Officer is responsible for securing and monitoring multiple client properties throughout Irvine. This position requires active patrol, prompt response to dispatch calls, and consistent documentation using company-provided software.
Security Officers assigned to a large appartment community serve as Courtesy Patrol Officers (CPs) and are expected to maintain a visible, professional presence while supporting residents, property management, and dispatch operations.
Key Responsibilities
Patrol & Property Security
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Conduct mobile patrols of multiple assigned locations
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Perform gate openings and closures, lock-ups, and door checks
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Monitor properties for suspicious activity, trespassers, noise disturbances, and safety concerns
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Address trespassers in accordance with company policy
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Maintain a visible and professional presence at all times
Dispatch & Response
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Respond promptly to noise complaints, trespassers, and other service calls
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Maintain consistent communication with Gardens Dispatch
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Respond to both dispatch-assigned and system-generated tasks
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Complete a minimum of two tasks per hour (or one task every 30 minutes) per client standards
Reporting & Documentation
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Complete Daily Activity Reports (DARs) and Incident Reports using Silvertrac on a company-issued device
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Accurately document all patrol activity, incidents, and responses in real time
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Maintain clear, detailed, and professional written reports
Support & Team Coordination
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Assist Field Supervisors as needed
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Maintain professional communication with residents, management, and dispatch
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Follow all company and client policies and procedures
Work Environment
This position involves continuous patrol of a residential community and responding to active calls for service. Officers must remain alert, professional, and proactive throughout their shift while maintaining a strong security presence.
Minimum Requirements
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Must possess an active BSIS Guard Card
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Must have a valid driver’s license with a clean driving record
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Must have reliable transportation
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Must demonstrate strong customer service skills
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Must have strong verbal and written communication skills
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Must be able to read, write, and speak fluent English
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Must pass a background check and random drug testing
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Fair Housing training is preferred but not required
