Job Description
Job Title: Chart Completion Representative I
Location: Onsite | Sacramento Home Health, 2710 Gateway Oaks Drive Suite 320, Sacramento, CA 95833
Schedule: Monday-Friday 8am-5pm | 3 months | No patient care
Client Provides all Equipment
Requirements:
HS Diploma or equivalent education/experience
Experience with health information management, chart completion, or medical records workflows
Experience with electronic health record systems, including EPIC or legacy medical record systems
Knowledge of medical terminology, chart analysis, medical record tracking, and abstracting
Proficiency in Windows and Microsoft Office applications
Ability to manage detailed confidential information and follow patient confidentiality standards
Ability to read and comprehend complex instructions, correspondence, and medical record documentation
Verbal communication and telephone skills for provider and department coordination
Preferred Requirements:
Experience pulling, filing, sorting, and routing high volumes of patient records and documents
Experience identifying and reporting duplicate patient health records or registration errors
Experience working with physicians on incomplete or delinquent records
Knowledge of release of information guidelines
Ability to build working relationships with physicians, clinical departments, coworkers, and healthcare professionals
Summary / Duties:
The Chart Completion Representative I supports Sacramento Home Health by maintaining the electronic health record and ensuring medical records are complete, accurate, filed timely, and retrievable. Duties include analyzing charts for deficiencies, notifying providers of incomplete records, retrieving records for physician completion, updating chart control systems, filing and sorting reports, routing documents to appropriate charts, and assisting with record requests. This role may merge duplicate health records in EPIC, legacy systems, and paper files, report registration error trends, maintain physician suspension logs and lists, and support reception duties for physicians and department visitors. The position requires strong attention to detail, confidentiality, communication, and familiarity with medical record documentation and health information workflows.
Pay: $24.00 per hour
Work Location: In person
