The Role of the Community Ambassador
Home Instead is looking for a Community Ambassador to promote our home care services throughout the Greater Cincinnati area including Butler, Warren and Northwest Hamilton Counties.
In this role, you will focus on referral/business development and relationship building by connecting with hospitals, physicians, home health agencies, hospice, rehabilitation centers and other industry professionals.
This position offers excellent growth potential. You will play an important role in growing a trusted senior home care agency.
Key Responsibilities
· Develop daily/weekly/monthly itineraries to generate leads and increase referrals for home care services.
· Grow awareness with physicians, hospitals, clinics, rehabilitation centers, assisted living facilities, senior living communities, social workers, and other referral providers.
· Conduct community outreach, represent company at local events, schedule in-services and other meetings to promote Home Instead and its services.
· Identify and pursue new opportunities within the senior care and healthcare market.
· Build trust with potential referral partners through regular consistent communication-- educating them about our home care services.
· Track marketing activities, referrals, and conversions using CRM tools.
· Maintain awareness of local healthcare trends, competitor activities, and community needs.
Qualifications
· Strong relationship-building and communication skills.
· Self-started with the ability to work independently in the field.
· Comfortable with community outreach, public speaking and networking.
· Valid driver's license , good driving record, and personal vehicle required.
· Familiarity with CRM software preferred, working knowledge of Microsoft 365 required.
· Passion for community outreach/education to help drive access to quality in-home care.
What We Offer
· Competitive compensation
· Group benefits including medical, dental, vision, life, STD, and 401(k) w/ matching
· Training and support from an experienced team
· Opportunity to make a meaningful difference in the lives of seniors and families
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
