Hotel General Manager – Multi-Award-Winning Boutique Hotel
We are seeking an experienced, performance-driven Hotel General Manager to lead our multi-award-winning team. The ideal candidate will be a strong leader with a track record of operational excellence, revenue growth, and team development while maintaining high guest satisfaction and quality standards.
Key Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, engineering, and F&B.
- Drive revenue growth and optimize costs through strategic financial management.
- Foster a culture of accountability, continuous training, and a growth mindset.
- Ensure high-quality guest experiences and handle concerns professionally.
- Develop and execute budgets, forecasts, and performance strategies to exceed financial targets.
- Lead, coach, and motivate staff to achieve excellence in operations and guest service.
- Maintain strong QA performance and compliance with industry standards.
- Utilize Opera PMS, Fosse, SynXis, and other hospitality tech to drive efficiency.
- Represent the hotel in the community, building relationships to enhance brand awareness.
- Oversee event operations (experience in event management is a plus).
Requirements:
- Associates or Bachelor’s degree in Hospitality Management or related field.
- 5+ years of leadership experience in hotel management.
- Strong analytical skills with a history of exceeding financial and operational goals.
- Proficiency in Opera PMS, Fosse, SynXis, and other hotel technology.
- Excellent problem-solving, leadership, and communication skills.
- Bilingual/multilingual candidates preferred.
- Passion for hospitality, with a "do what it takes" attitude.
This is a hands-on leadership role requiring a strategic thinker and results-oriented professional. If you thrive in a high-performance environment, we encourage you to apply. Leadership characteristics we value are humility, passion for serving others, leading by example, being approachable and most certainly a pleasant and hospitable demeanor.
Job Type: Full-time
Pay: $69,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Relocation assistance
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Morning shift
- On call
Education:
Experience:
- Hotel management: 5 years (Required)
Language:
- Spanish (Preferred)
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
- IL, Illinois 61036 (Preferred)
Work Location: In person
