Make a Difference Every Day
Burlington United Methodist Family Services (BUMFS) is seeking an experienced, compassionate, and mission-driven Executive Director of Residential Services to provide leadership, oversight, and strategic direction for our residential treatment programs.
At Burlington United Methodist Family Services, you won’t just manage programs—you’ll transform lives.
As the Executive Director of Residential Services, you will lead a team dedicated to providing safe, therapeutic, and nurturing environments for youth in our care. Your leadership will directly impact the quality of services, staff development, program excellence, and positive outcomes for vulnerable children and families.
Our mission is simple but powerful: Prevent harm. Provide hope. Empower futures.
You’ll serve as a key leader responsible for ensuring exceptional care, operational excellence, and regulatory compliance across residential services.
Provide overall leadership and management of assigned residential campus operations
Ensure compliance with state licensing, accreditation, Medicaid, and regulatory requirements
Lead and support residential staff to promote excellence in service delivery
Participate as a member of Burlington’s Management Team and advisory committees
Monitor program quality and implement continuous improvement initiatives
Respond to emergency situations and provide leadership support as needed
Assist in developing and monitoring departmental budgets
Implement action plans to address budget variances
Ensure Medicaid-compliant billing and documentation requirements are met
Oversee campus facilities and grounds to maintain safety and compliance standards
Identify and address operational and regulatory risks
Recruit, develop, and retain qualified residential personnel
Ensure staff receive required orientation, training, and professional development
Foster accountability, teamwork, and a culture of excellence
Provide supervision and leadership to residential management and direct care teams
Build strong relationships with community partners, agencies, churches, and stakeholders
Support fundraising, public relations, and donor engagement efforts
Promote collaborative partnerships that strengthen services and advocacy efforts
Represent Burlington professionally within the community
A passion for serving youth and families combined with strong leadership and operational expertise.
Exceptional leadership and team-building abilities
Strong managerial and supervisory experience
Ability to inspire staff while maintaining accountability
Excellent communication and interpersonal skills
Strong decision-making and problem-solving abilities
Ability to remain calm and effective during crisis situations
Knowledge of residential treatment, social work practices, and behavioral health services
Commitment to quality care, compliance, and organizational excellence
Bachelor's degree required
Master's degree in Social Work, Human Services, or related field preferred
Minimum of ten years of relevant leadership and residential services experience preferred
Experience managing multidisciplinary teams and complex programs
Valid driver's license required
Ability to obtain and maintain a food handler's card
Completion of all required agency training
Availability to respond to emergencies as needed
Ability to serve as a positive role model for youth and staff
This role includes both office and campus-based responsibilities:
Frequent movement throughout residential facilities and campus grounds
Regular use of communication and documentation systems
Ability to travel as needed
Occasional lifting of up to 30 pounds
Ability to participate in crisis intervention and required safety training
Ability to remain alert and responsive in emergency situations
We are more than a workplace—we are a mission-driven community grounded in:
Working together to solve challenges and strengthen outcomes.
Treating every individual with compassion, professionalism, and acceptance.
Creating environments where youth, families, and staff can thrive.
Taking ownership of decisions, results, and continuous improvement.
Building relationships through honesty, ethics, and professionalism.
Striving every day to provide the highest quality care and support.
You'll join a team that believes every child deserves safety, stability, and the opportunity to succeed.
Meaningful, purpose-driven work
Executive leadership opportunity
Competitive salary and benefits
Ongoing professional development
Collaborative and supportive leadership team
Opportunity to shape programs and impact lives
Mission-focused culture committed to serving West Virginia youth and families
If you are an experienced leader who is passionate about serving vulnerable youth, building strong teams, and advancing quality residential services, we want to hear from you.
Apply today and help create brighter futures for the children and families we serve.
BUMFS Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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