Rainbow Home Care needs a Staffing Coordinator to join our Staffing Team
Schedule: Monday-Friday 8:30am-5pm.
We offer Medical and Dental Insurance to our Full Time Staff, Vacation Pay and Sick Pay. You will need to pass a drug test and TB test.
Day-to-Day Responsibilities
- Monitor the daily schedule and identify uncovered or at-risk shifts before they become emergencies
- Serve as rotating on-call Point of Contact (POC) after hours for urgent coverage needs
- Document all important caregiver conversations in scheduling software as needed
- Conduct shift verifications to confirm caregivers are working as scheduled and hours align with client authorizations
- Supervise shift actualization and claiming across all cases to maintain payroll accuracy; follow up immediately on any discrepancies
- Cross-reference client hours against IHSS authorizations and internal records to catch billing errors ahead of month-end close
- Track caregiver hours weekly to anticipate overtime risk and redistribute shifts when necessary
- Issue verbal and written warnings for policy violations
- Support hiring, onboarding, and orientation of new Personal Attendants
- Attend impromptu meetings as requested by the Staffing Supervisor,
- Track certification compliance (CPR, First Aid, TB, Drug test, LiveScan)
- Step in to provide direct client support in emergency situations when no caregiver is available
What we're looking for
- Experience in staffing, home care scheduling, or a similar coordination role preferred — not required; we'll train the right person
- Familiarity with IHSS (In-Home Supportive Services) preferred — not required; we'll train the right person
- Comfortable managing high call volume while maintaining accuracy and professionalism on every interaction
- Detail-oriented and a problem-solver who finds coverage solutions others don't think of
- Exceptional follow-through
- Proficient in Microsoft Office and scheduling/staffing software
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Santa Ana, CA 92705 (Required)
Ability to Relocate:
- Santa Ana, CA 92705: Relocate before starting work (Required)
Work Location: In person
