Job Summary
We are seeking an energetic and dynamic Liquor Store Manager to lead our retail team and drive store success. In this pivotal role, you will oversee daily operations, manage staff, ensure exceptional customer service, and implement sales strategies to meet business goals. Your leadership will foster a motivating environment that encourages teamwork, accountability, and continuous improvement. This position offers an exciting opportunity to shape the customer experience while maintaining efficient store functions and achieving sales targets.
Responsibilities
- Lead and supervise all store activities, ensuring smooth daily operations and adherence to company policies.
- Recruit, interview, and onboard new employees, providing comprehensive training on customer service, sales techniques, POS systems, and store procedures.
- Manage inventory control, stock replenishment, purchasing, and merchandising to optimize product availability and presentation.
- Oversee cash handling, cashiering operations, payroll processing, bookkeeping, and budgeting tasks with accuracy and integrity.
- Develop and implement sales strategies to increase retail sales volume across various departments including wireless sales or grocery sections as applicable.
- Monitor employee performance through coaching, performance reviews, and ongoing training & development initiatives.
- Maintain excellent communication skills with staff and customers; handle customer inquiries with professionalism using phone etiquette and effective problem-solving skills.
Requirements
- Proven management experience in liquor retail environments with supervising responsibilities; assistant manager experience is highly valued.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced setting.
- Excellent leadership qualities with a focus on team management, employee orientation, and motivating staff toward shared goals.
- Proficiency in retail math including pricing strategies, sales management, budgeting, and inventory management techniques.
- Bilingual or multilingual abilities are a plus for serving diverse customer bases effectively.
- Experience with POS systems, cashiering procedures, inventory control software, and retail marketing tools.
- Demonstrated ability in negotiation, purchasing decisions, stock stocking, merchandising, and store presentation.
- Exceptional communication skills coupled with phone etiquette; capable of managing time effectively while overseeing shift management duties.
- Knowledge of grocery store operations or specialty retail sectors such as wireless sales enhances suitability for this role. Join us as a Store Manager to lead a vibrant team dedicated to delivering outstanding customer experiences while driving operational excellence!
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Flexible spending account
- Paid time off
Work Location: In person
