At Midnight Creations, we bring custom visions to life. From high-quality heat transfers and Direct to Film (DTF) printing to commercial apparel decoration, we specialize in creating premium custom apparel and merchandise for our community. We are looking for a driven, hands-on team member who is ready to roll up their sleeves and grow with us.
We are seeking a High-Energy, Self-Motivated Production & Customer Service Associate to join our shop. In this role, you won't just be following instructions—you’ll be helping run the heartbeat of the shop.
We want someone who treats this business like their own, brings great energy every day, and isn't afraid to take initiative. Whether you are running print equipment, prepping custom orders, or welcoming customers through our doors, your impact will be seen on every single piece we produce.
Key Responsibilities
- Apparel Printing & Production: Operate heat press and Direct to Film (DTF) printing equipment to produce top-tier custom t-shirts, hoodies, and apparel.
- Order Intake & Customer Service: Greet walk-in clients, answer customer inquiries, manage order intake, and guide clients through the custom ordering process with enthusiasm and professionalism.
- Shop Operations: Maintain an organized, efficient, and clean workspace, manage raw inventory (blanks), and ensure quality control on all outgoing items.
- Proactive Problem-Solving: Anticipate shop needs, take charge of daily workflows, and find smart ways to keep production moving smoothly.
- Technology & Design: Utilize Microsoft products for daily administrative tasks; demonstrate a willingness to learn Adobe Illustrator and Canva for design preparation and workflow.
What We’re Looking For
- The Right Mindset: You take pride in your work and treat the business like it's your own.
- High Energy & Drive: You are self-motivated, thrive in a hands-on environment, and love staying active throughout your shift.
- Tech-Savvy: You are proficient with Microsoft products and excited to expand your skillset with design tools like Adobe Illustrator and Canva.
- Strong Communication & Phone Skills: You have a welcoming, professional, and friendly demeanor when interacting with customers in person and are completely comfortable making warm calls.
- Initiative: You don't wait to be told what to do—you spot what needs fixing or cleaning and take care of it. We welcome use of AI in this business.
- Detail-Oriented: A keen eye for quality control ensures every garment leaves the shop looking pristine.
Why Join Midnight Creations?
- Be a core part of a growing local business where your ideas and hard work truly matter.
- Gain hands-on, marketable skills in modern apparel decoration technology.
- Work in a fast-paced, creative, and supportive environment.
Pay: From $19.00 per hour
Work Location: In person
