General Summary:
Perform various clerical duties to support the operation of the office.
Principal Duties & Responsibilities:
Example of Essential Duties:
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Greeting patients - courteously and professionally.
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Verifying / update insurance information.
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Collecting co- pays.
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Verifying and releasing of patient orders.
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Answering phones - courteously and professionally.
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Scheduling appointments, lab tests, etc.
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Answering general patient questions.
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Taking messages accurately and relaying to appropriate personnel.
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Forwards charge tickets to data entry.
Other Essential Duties May Include (but are not limited to):
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Sorting, filing and scanning patient charts.
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Assorted file room duties.
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Assist daytime medical receptionist when necessary.
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Other duties as assigned.
Knowledge, Skills & Abilities:
Required:
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Excellent communication, phone, and organizational skills required.
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Excellent organizational skills required.
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Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
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Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
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Adheres to all clinic policies and procedures.
Education:
Preferred:
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Previous clerical experience in a Drs. Office and previous experience in billing preferred.
