We are seeking an experienced and motivated Branch Manager to lead the day-to-day operations of our Campton branch while helping shape its long-term success. This is a hands-on leadership position that combines team development, customer relationships, business development, financial management, safety, and operational oversight.
The Branch Manager will work closely with Field Managers, Project Managers, and other company leaders to ensure our employees have the support they need and our customers consistently receive exceptional service.
If you are an organized, people-focused leader who enjoys building relationships, solving problems, developing teams, and driving business growth, we want to hear from you.
Key Responsibilities
Branch Operations & Leadership
- Oversee the daily operations of the Campton branch and help develop strategies for future growth and success.
- Partner closely with Field and Project Managers to provide seamless support to employees and customers.
- Lead and coordinate efforts related to safety, recruiting, training, estimating, contracts, snow removal, and branch operations.
- Provide guidance, motivation, and support to team members while holding employees accountable to company standards and expectations.
- Foster a positive, collaborative work environment that encourages professional growth and development.
- Mentor team members and help them reach their full potential through effective communication, coaching, and leadership.
Customer & Client Relationships
- Establish, maintain, and strengthen long-term client relationships.
- Work with the branch team to understand client needs and consistently deliver exceptional service.
- Partner with Field and Project Managers to proactively address customer concerns and identify opportunities to improve service.
- Maintain a strong focus on customer satisfaction, retention, and business development.
Financial & Business Management
- Manage branch budgeting, forecasting, and expenses to support profitability and long-term growth.
- Collaborate with the company’s Leadership team to analyze financial reports and develop strategies to improve branch performance.
- Support estimating, contracts, sales, and business development efforts.
- Identify opportunities for growth, including cross-selling and expanding services with existing and prospective clients.
Safety & Compliance
- Promote and maintain a strong culture of safety throughout the branch.
- Enforce company safety policies, procedures, and protocols.
- Ensure compliance with applicable local, state, and federal regulations.
- Conduct and support regular safety training and education.
- Monitor compliance and take proactive steps to maintain a safe working environment for all employees.
Professional Development
- Participate in continuing education and professional development opportunities related to field operations, management, sales, business development, and industry-specific topics.
- Participate in company meetings and training opportunities, including sales, departmental, and cross-selling meetings.
- Stay current on industry trends, best practices, and opportunities that can contribute to branch growth and operational excellence.
Education & Experience
- Associate degree in Management or a related field OR a minimum of 3 years of management experience.
- At least 2 years of experience in sales and/or customer relations.
- Experience in landscaping, snow removal, construction, facilities management, or a related service industry is preferred.
- Demonstrated experience leading and developing teams.
- Strong understanding of customer service, business development, and financial management.
Skills & Abilities
The ideal candidate will have:
- Strong time-management skills and the ability to prioritize multiple tasks and meet deadlines.
- Exceptional organizational skills and attention to detail, including accurate record keeping and timely follow-up with clients and employees.
- Excellent problem-solving and decision-making abilities, with a proactive approach to identifying and addressing customer and employee needs.
- The ability to recognize opportunities to drive sales, improve customer satisfaction, and support employee success.
- Adaptability and resilience, with the ability to adjust strategies and approaches as business needs and customer expectations evolve.
- Exceptional verbal and written communication skills.
- Strong interpersonal, leadership, coaching, and relationship-building skills.
- A team-oriented mindset with the ability to motivate others and create a positive work environment.
Physical & Other Requirements
- Ability to travel within the designated territory as needed.
- Ability to work in a variety of outdoor environments and weather conditions.
- Ability to balance office, field, customer, and operational responsibilities.
- Valid driver’s license and reliable transportation as required for the position.
Why Join Us?
As Branch Manager, you’ll have the opportunity to make a meaningful impact on the success of an entire branch. This includes developing people, strengthening customer relationships, improving operations, and helping grow the business.
This position offers the opportunity to take ownership, lead a talented team, and play an important role in building the future success of our Campton branch.
“We are an Equal Employment Opportunity (“EEO”) Employer"
It is a fundamental of Perennial Services Group to not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
E-Verify Employer Notification: We are an equal opportunity employer and actively participate in the E-Verify program. All candidates must provide proper documentation to establish their identity and legal authorization to work in the United States. We are committed to maintaining a compliant and fair hiring process.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
