Front Desk Receptionist
Alexandria Community Health Center is seeking a friendly, professional, and organized Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the daily operations of our busy primary care clinic.
Responsibilities
- Greet patients and visitors with professionalism and compassion
- Answer and direct incoming phone calls
- Schedule, confirm, and manage patient appointments
- Verify and update patient demographic and insurance information
- Assist with patient check-in and check-out processes
- Collect copayments and process payments as needed
- Maintain accurate patient records within the electronic medical record system
- Coordinate communication between patients, providers, and clinic staff
- Ensure confidentiality and compliance with HIPAA regulations
- Perform general administrative and clerical duties to support clinic operations
Qualifications
- High school diploma or equivalent required
- Previous receptionist, customer service, or medical office experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency with computers and basic office software
- Ability to work efficiently in a fast-paced healthcare environment
- Experience with electronic medical records is a plus
What We Offer
- Competitive pay
- Comprehensive benefits package
- Paid time off and holidays
- Supportive team environment
- Opportunity to make a positive impact on the health of our community
If you are dependable, detail-oriented, and passionate about providing exceptional customer service, we encourage you to apply and become part of the Alexandria Community Health Center team.
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
