Benefits of Working at UNCW
At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.
Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally.
As a member of the Seahawk community, you’ll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.
Hiring Range
Determined based on qualifications and/or experience.
Working Title
Programmer Analyst
External Link to Posting
https://jobs.uncw.edu/postings/40609
Location of Workplace
Main UNCW Campus
Home Department
Enterprise Systems Support - 55220
Division
Business Affairs - 35 Division
Brief Summary of Work for this Position
The primary role of this position is to serve as a forms developer and enterprise application support specialist, with primary responsibility for the Technology Inventory Management System (TIMS) and Softdocs. The position is responsible for designing, developing, testing, documenting, administering, and supporting electronic forms, workflows, document management processes, technology inventory processes, code, integrations, and related business process solutions across UNCW.
The position provides technical support for enterprise applications, low-code/no-code solutions, and business process platforms, including Microsoft Power Platform, Microsoft 365, SharePoint, TeamDynamix , DocuSign, Automic Applications Manager, survey applications, emergency notification systems, AI interfaces such as Microsoft Copilot, ERP-related applications, web service APIs, reporting tools, and other applications acquired by the university.
The position works with university departments to gather requirements, may manage or participate in projects, document project plans, and serve as the technical liaison between clients, vendors, and ITS teams.
Minimum Education and Experience Requirements
- Bachelor’s degree.
- Four (4) years of related professional experience developing, administering, and supporting enterprise applications, electronic forms, workflow automation, document management systems, or related business application solutions.
- Experience gathering business requirements, troubleshooting technical issues, and supporting enterprise software applications.
- Experience working collaboratively with technical and non-technical stakeholders.
Preferred Education, Knowledge, Skills & Experience
- Experience working in a higher education environment.
- Experience with IT Service Management (ITSM) systems.
- Experience with project management tools and methodologies.
Required Certifications or Licensures
Primary Purpose of Organizational Unit
Information Technology Services is an innovative organization committed to providing a technologically progressive environment for students, faculty and staff. We are dedicated to lead, to collaborate and to support with cost effective services that promote the mission of the University of North Carolina Wilmington. Enterprise Systems Support is a unit of ITS.
Enterprise Systems Support focuses on support for enterprise-level applications including Banner along with other mission-critical applications and systems. Application development, reporting and Web services fall within this service portfolio.
Enterprise Systems Support (ESS) provides:
- Innovative, stable, cost effective and secure technical support and maintenance of enterprise solutions for the university.
- Day to day support for production applications and systems.
- Timely implementation of upgrades and releases.
- Development and analysis to support the operational requirements and mandates for production applications and systems.
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
Months Per Year
12 Months
FTE
1.0 FTE (40 hours per week)
Type of Position
Permanent
Anticipated Ending Date if Time-Limited Positions
Job Posting Date
08/21/2026
Posting Close Date
08/31/2026
