Capitol Physical Therapy is a Physical Therapist-owned, multi-location practice that has been a leader in providing high-quality care in the Sacramento area for over 50 years. We are seeking a full-time Front Office Coordinator for our Sacramento office. This is a fast-paced, patient-facing role that requires focus, accountability, and a strong work ethic. We are looking for individuals who take pride in their work, stay organized under pressure, and contribute positively to a high-performing team.
Key Responsibilities:
- Serve as the first point of contact and provide a professional, welcoming experience for all patients
- Manage patient intake, including insurance forms and payment collection
- Check in patients, verify information, schedule appointments, and maintain accurate electronic health records
- Maintain an efficient and organized front office while managing frequent interruptions
What We Expect:
- A consistently positive, professional, and courteous attitude
- Strong attention to detail; accuracy is critical in this role
- The ability to manage workload independently and stay on top of responsibilities without supervision
- A high level of accountability and follow-through
- The ability to prioritize tasks and maintain workflow in a busy environment
- Someone who is proactive, reliable, and solutions-oriented
This is not the right role for individuals who require constant direction, struggle with organization, or have difficulty keeping up in a fast-paced setting.
Preferred Qualifications:
- Experience in medical reception, preferably with knowledge of physical therapy and insurance processes
- Ability to work across multiple systems (EHR, billing, phones, scanning, etc.)
- Strong multitasking skills and the ability to handle frequent interruptions
- Ability to remain composed and professional during challenging interactions
- A team player who contributes to a cooperative and efficient work environment
- Must be available Monday through Friday from 8am-4:30pm
We are proud of the level of service we provide and expect every team member to contribute to a productive, positive, and professional workplace. Our team is supportive, but we value individuals who take ownership of their role and maintain high standards.
To be considered, applicants must submit:
- A resume
- A cover letter that clearly addresses the following:
- What steps do you take to avoid mistakes when handling important information such as patient data or payments?
- What does having a “positive attitude” at work look like to you in practice?
Applications without a cover letter addressing these questions will not be considered.
Learn more about us at: www.capitolpt.com
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
