Opportunity Overview - WE ARE HIRING NOW!
Dental Practice Front Desk Administrator; Experience Required!
We are seeking a highly professional, reliable, outgoing, Front Desk Admin / Receptionists with prior dental practice admin experience to join our dental team. We are looking for a SOLID Dental Team Member! The Admin / Receptionist will be the first point of contact for patients, providing an exceptional and highly-positive Patient experience while simultaneously managing multiple administrative tasks. This role is crucial in ensuring the smooth operation of our dental practice and maintaining a friendly and welcoming environment for our patients.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling, ensuring efficient use of the dentist's time while accommodating patient needs.
- Conduct insurance verification and handle dental billing inquiries.
- Review Patient documents to ensure accuracy and completeness before visits.
- Maintain patient records in compliance with privacy regulations, utilizing dental terminology as needed.
- Answer phone calls with friendly, positive, and professionalism, demonstrating excellent phone etiquette while addressing patient inquiries or concerns.
- Assist with clerical tasks such as filing, data entry, and managing Patient correspondence.
- Utilize software systems Open Dental and Weave for scheduling Patient appointments and for Patient documentation purposes.
- Assist the dental team by preparing materials for patient appointments.
Qualifications - Applicants MUST meet these qualifications to be considered!!
- Mature. Professional. Relaible. Strong Work Ethic. These are a MUST!
- Prior experience working in a dental practice and having strong understanding of dental terminology and Open Dental is required.
- A proven outgoing, professional, and positive personality is a must!
- Proficiency in effectively managing front desk administrative operations, including positively greeting and communicating with Patients, effectively handling multi-line phone systems, and ability to efficiently multi-task.
- Experience performing dental insurance verification processes is strongly preferred!
- Excellent organizational skills with ability to pay close attention to details.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Strong interpersonal skills to foster positive relationships with patients and staff.
- Expertise with scheduling and managing patients in OpenDental, is required.
We are looking for long-term Dental Team Members only!
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
Application Question(s):
- Have you worked as a dental receptionist and/or front desk admin in a dental practice?
- Do live in or near Fort Worth?
- Are you experienced working with Open Dental software?
- Please be prepared to prove three (3) professional references that we may contact with respect to your experience and expertise as a professional Dental Admin.
- How many years of experience do you have working as a Dental Front Desk Admin?
- Do you have EXTENSIVE experience in contacting Patients to schedule dental appointments?
Work Location: In person
