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Systems Engineer 1

Augusta University -
Augusta, GA

Job Details

Full-time
$62,300 - $64,480 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Bachelor's degree

Full Job Description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care.

Job Summary

The Systems Engineer 1 serves as an individual contributor in an Information Technology role, providing system implementation, support, monitoring, and maintenance of applications and services. The Systems Engineer must possess the ability to apply an interdisciplinary approach to ensure technical needs are translated into step-by-step processes, effectively producing efficient and effective results. A systems engineer will often collaborate with a project manager and the engineering team and take the lead to translate between the two to facilitate the achievement of a successful system being placed into operation. The Systems Engineer will also work throughout each stage of the given system or process, from design and development to validation and operation, including quantitative risk assessment, often focusing on performance, testing, scheduling, and costs. The Systems Engineer will be in near constant communication with other engineering staff, project managers, the Senior Systems Engineer, and other project or operational stakeholders. This staff member will carry out her/his duties by adhering to the highest standards of ethical and moral conduct, acting in the best interest of the organization, and fully supporting the mission, vision, and values of Augusta University.

Responsibilities

The duties include, but are not limited to:

DAILY SYSTEMS OPERATIONS: Perform daily system operations tasks to verify system integrity and availability. This is to include monitoring applications and servers, and responding to alarms in a timely manner, preventing client impact and performance degradation.

PERFORMANCE TUNING: Perform ongoing performance tuning, hardware/OS upgrades, and resource optimization.

TESTING ENVIRONMENTS: Deploy, set up, and maintain complex testing environments.

PROJECTS: Manage changes and project activities and communicate with impacted stakeholders.

PROVIDE SUPPORT: Provide Tier III and other support per service request.

OTHER: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university with two years of experience.

Preferred Qualifications

Experience in Windows Server, Active Directory support. Experience with Red Hat Linux. Experience with Office 365. Proficient in university and enterprise information technology and service delivery.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.

Experience dealing with vendors and contractors.

Understanding of change and configuration management principles.

Experience in maintaining large quantities of physical and virtual servers.
Understanding of Privileged Access Manager PAM solutions and associated tools.
Practical scripting experience in automating tasks and processes in multiple languages (bash, ksh, Python, Puppet, etc.)
Knowledge of Red Hat Enterprise Linux 5, 6, 7, and 8; Red Hat Satellite Server, RHEL High Availability (Clustering); and RHEL authentication using SSSD.

SKILLS
Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Communication skills are needed to interact with team members, strategic partners, and clients.

Confident style which reflects emotional intelligence and a hands-on approach.

ABILITIES
Ability to maintain confidentiality.
Self-starter with a strong commitment to process.
Ability to work and operate in a collaborative environment.
Ability to participate in briefings and participate in technical cross-functional meetings.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B12

Salary: $62,300/annually-$64,480/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365