The Public Information Specialist serves as the first point of contact for the public, guests, customers, vendors and team members whether in the administrative offices or in the public facing C-Star office; providing accurate information, exceptional customer service, and professional front desk reception support. This role is responsible for welcoming visitors, managing incoming calls and inquiries, and supporting public information, communication, tourism, community engagement, and neighborhood awareness efforts. The position plays a critical role in supporting and advancing the organization’s public image by ensuring that all interactions with visitors, callers, and community members are handled with courtesy, clarity, and professionalism. As a front door to the public, this role helps activate and steward a welcoming, walkable, and publicly accessible space—connecting residents and visitors to information, resources, and a safe, vibrant downtown Seattle experience. C-STAR is a SCC-managed, integrated, visitor-centered public safety hub designed to be approachable, service-oriented, and human-focused, helping people access the community services, information, and communications they need for an enjoyable Seattle experience.
The schedule for this position is Tuesday - Saturday 7:00am - 3:30pm, hours may vary based on business needs.
