Job Title: Customer Service Representative
Come join our team and take your career to the next level. The perfect opportunity to further develop your skills and grow your experience.
United Fulfillment Solutions, Inc. is a full-service product fulfillment company. With the position located in Des Peres, we are seeking a highly motivated, career-oriented individual for the position of Customer Service Representative. The candidate must be able to handle a variety of tasks and problem solve quickly in an organized and decisive manner.
Responsibilities:
- Be a client advocate
- Handle inquires via web, email, and phone
- Proactively communicate any changes in commitment to customers and/or the company
- Resolving customer service issues via web, email, and phone
- Able to use own abilities and ingenuity in combination with standardized process to reach a resolution on all customer service issues
- Prepare reports for customer satisfaction and inventory management
- Assist in the constant improvement/ development of processes based on daily interactions and experience
- The individual should also be an independent worker able to problem solve quickly with a limited amount of supervision.
Skills:
- HS Diploma required, PT position could be current student
- Entry level Customer support
- Must be proficient at all MS Office Products (Word, Excel, Outlook, etc.)
- Must have utilized a phone for customer interactions
- Must be able to work independently
- Must have excellent communication skills
Benefits:
· Weekly Paychecks
· 6 Paid Holidays
· Promotions from within
· Opportunities for numerous training programs
· 160 hours of Personal time. 40 hours per quarter
· Company-paid life insurance
· Medical insurance (Company covers 75% of Employee Health benefit)
· Dental insurance (Company covers 50% of Employees Dental benefit)
· Short term disability
· 401K
- 8-hour shift
- Day shift
- Monday to Friday
Work Location: St. Louis, MO (this job is not remote)
Job Type: Full-time
Pay: $17/hr ($15 + $2 hourly bonus opportunity)
Send your resume to the email address below:
[email protected]
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
