About Us:
At Massage Envy, we are dedicated to providing exceptional skin care services in a professional and welcoming environment. We pride ourselves on delivering concern-focused results-driven treatments while creating a relaxing experience for every client. We are currently seeking a passionate, experienced, and motivated Esthetician Manager to lead our esthetics team and ensure the highest level of service, retail sales and performance.
Job Summary:
The Esthetician Manager is responsible for overseeing the daily operations of the esthetics department, managing a team of licensed estheticians at both the Florence and Newport locations, ensuring client satisfaction, maintaining service quality, and driving retail and service sales. This role combines leadership with hands-on esthetic work.
Key Responsibilities:
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Provide exceptional facial and skincare services in line with company protocols
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Train, mentor, and support estheticians for both locations to maintain consistent service and sales excellence
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Manage productivity, and performance metrics for esthetic staff
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Monitor inventory levels to meet protocols for esthetics department
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Implement and enforce hygiene, safety, and infection control standards
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Assist in onboarding, and training new estheticians, ongoing coaching in retail product knowledge, sales and career fairs (as needed)
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Collaborate with leadership on promotions, protocols, treatment updates, and client experience improvements
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Track and report key performance metrics (e.g. rebooking rates, retail sales, client feedback)
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Stay updated on the latest skincare techniques, protocols and product knowledge
Qualifications:
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Active KY Esthetician License (required) for performing facial services
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Minimum of 2–3 years of experience as a practicing esthetician
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Prior leadership or supervisory experience preferred
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Strong knowledge of skincare services, products, and current industry trends
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Excellent communication and team management skills
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Professional, organized, and detail-oriented, able to juggle service, sales and training
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Passionate about delivering outstanding customer service and team success
Benefits:
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Competitive pay + performance bonuses
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Employee discounts on services and products
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Opportunities for continuing education and professional development
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Supportive and team-oriented work environment
How to Apply:
Please submit your resume to: massageenvy.com. We look forward to hearing from talented individuals who are ready to lead and grow with us!
