Company: RxHere LLC — 503A cash-pay compounding pharmacy, licensed in all 50 states Location: On-site — Fairfax, VA and Manassas, VA Type: Full-time, hourly, non-exempt Schedule: Monday–Friday, [shift times]; occasional Saturday during peak volume Reports to: Fulfillment Supervisor / Pharmacist-in-Charge Compensation: $18.00/hour. Paid training provided.
No pharmacy experience or license required. We train. If you're meticulous, reliable, and can hold accuracy under a deadline, you can do this job.
About RxHere
RxHere is a cash-pay 503A compounding pharmacy serving providers and their patients in all 50 states. We compound and dispense peptides, GLP-1s, hormone therapy, and other personalized medications, and we ship the overwhelming majority of them direct to the patient's door. There is no retail counter and no pharmacy down the street for the patient to walk into. What leaves our shipping bay is what the patient gets.
That makes fulfillment one of the highest-consequence functions in the building.
The Role in One Sentence
Once a pharmacist has checked and released a prescription, you own it — you assemble it, pack it so it arrives at the right temperature, and get it on the truck before cutoff, with documentation that would hold up in an inspection.
Where You Sit in the Process
Our licensed pharmacy staff compound, label, and verify every prescription. You take over after final verification. You are not counting, measuring, or checking drug against prescription — you are making sure the verified, sealed, labeled order gets assembled completely, packed correctly, and shipped on time and intact.
A Typical Day
Morning. Review the day's released order queue and triage by ship-by date, cold-chain requirement, and carrier cutoff. Room-temperature orders first, refrigerated staged last. Print pick lists and batch orders into waves.
Midday. Assemble and stage. Build kits and supply sets, match them to their verified orders, and pack out. Rush and expedite orders get pulled forward.
Afternoon. Pack-out and manifest. Cold-chain packouts get built to the current seasonal configuration. Labels print, tracking scans back into the system, orders close. Carrier pickup happens on a hard clock — everything staged by cutoff.
End of shift. Temperature logs, cycle counts on assigned zones, restock consumables, clean and reset stations, hand off exceptions to the next shift in writing.
Core Responsibilities1. Order Assembly and Accuracy Checks
- Retrieve pharmacist-verified, sealed, labeled prescriptions from the release staging area
- Match each order to the correct patient record, shipping address, and service level before anything gets packed
- Confirm the physical contents of the order match the packing list — right number of units, right ancillary items, right inserts
- Verify storage condition on every order: refrigerated (2–8°C) items stay in the cold zone until packout, room-temperature items (20–25°C) staged separately
- Set aside and escalate anything that looks wrong — damaged packaging, compromised seal, illegible or peeling label, missing component, mismatch against the packing list. Never correct it yourself and never assume; hand it back to the pharmacist.
- Ship nothing that has not been released by a pharmacist
2. Kitting and Supply Assembly
- Build patient-ready kits to the SOP for that specific product and provider program. Kit contents vary — do not build from memory, build from the SOP and checklist.
- Assemble ancillary supply sets: syringes and needles of the specified gauge and length, alcohol prep pads, sharps containers, applicators, and dosing devices
- Match ancillary counts to the dispensed quantity and day supply on the order — a 12-week supply gets 12 weeks of syringes, not a default handful
- Include all required patient-facing materials: instructions for use, storage and handling guidance, reconstitution instructions where applicable, and any provider-specific program inserts
- Run every kit against its checklist before it moves to packout
- Where an SOP requires a licensed staff member to assemble or check a component, route it to them rather than completing it yourself
3. Cold-Chain Packing and Shipping
- Build cold-chain packouts to the current validated seasonal configuration — gel pack count, gel pack conditioning state (frozen vs. refrigerated), insulated liner, void fill, and box size are specified, not improvised
- Adjust for destination climate and transit time; a two-day transit to a hot climate is not the same packout as an overnight in-region
- Include temperature indicators where SOP requires and log which orders received them
- Never build a cold-chain packout that will sit in a carrier network over a weekend — hold to the next viable ship day and flag it
- Select correct carrier and service level; apply and scan shipping labels
- Write tracking numbers back into the pharmacy system and close orders out
- Build and reconcile the daily manifest; confirm carrier pickup and count
- Hit daily cutoffs without shortcutting checks — if a choice has to be made, accuracy wins and the order ships tomorrow
4. Inventory, Supplies, and Facility
- Receive incoming shipments: verify against packing slip and PO, inspect for damage, confirm cold-chain integrity on arrival, and record what arrived
- Put away stock FEFO (first-expired, first-out), not first-in-first-out
- Perform assigned cycle counts and reconcile variances with a documented explanation
- Monitor and log refrigerator, freezer, and ambient temperatures at required intervals; escalate any excursion immediately and quarantine affected stock pending pharmacist assessment
- Maintain quarantine areas for expired, recalled, damaged, and returned product — physically separated and clearly labeled
- Support recall execution by pulling affected inventory and shipping records
- Track and reorder shipping consumables, ancillaries, and packaging before they run out
- Keep packing stations, staging areas, and shipping bays clean, organized, and audit-ready
5. Exceptions, Returns, and Escalation
- Process returned-to-sender and undeliverable packages per SOP — quarantine and route to the pharmacist for disposition. Assume a returned refrigerated item is not usable until a pharmacist says otherwise.
- Document and route patient or provider reports of damage, missing items, or wrong product to the pharmacist and supervisor same-day
- Initiate reships only with documented authorization
- Report near-misses, not just errors. Near-miss reporting is expected, protected, and used to fix process — not to assign blame.
6. Compliance, Safety, and Documentation
- Follow all pharmacy SOPs and applicable Virginia Board of Pharmacy requirements for non-licensed pharmacy personnel — and stay inside the scope of what this role is permitted to do
- Handle NIOSH-listed hazardous drugs (including certain hormone products) per the pharmacy's assessment of risk and USP <800> program — correct PPE, designated handling areas, and spill response
- Maintain strict HIPAA confidentiality: patient information stays in the system and in the building, and packaging never discloses contents externally
- Complete all documentation accurately and at the time of the activity. Backfilled logs are a compliance failure.
- Participate in inspections, audits, and mock recalls; keep your areas inspection-ready as a default state, not as a scramble
- Complete all assigned initial and annual training on time
Performance Expectations
You will be measured on a small number of things that actually matter:
MetricExpectationOrder assembly and packing accuracy≥ 99.9%Same-day ship rate on orders released before cutoff≥ 98%Cold-chain packout compliance (audit)100%Temperature log completion100%, on scheduleDocumentation errorsZero tolerance for uncorrected; self-reported corrections expectedThroughput (orders/hour)Established after training and reviewed at 90 daysQualificationsRequired
- High school diploma or equivalent
- No pharmacy license, certification, or prior pharmacy experience required
- Demonstrated attention to detail — you re-check without being asked and you slow down when something looks off
- Ability to sustain pace and accuracy simultaneously under a deadline
- Able to stand and walk for a full shift, lift up to 50 lbs, and work in a refrigerated environment for short intervals
- Basic computer literacy; able to learn an order management system and handheld scanning quickly
- Reliable attendance — carrier cutoffs do not move for anyone
- Ability to read, follow, and not deviate from written SOPs
- Ability to pass a background check and drug screen
Helpful, Not Required
- Warehouse, e-commerce, 3PL, or distribution center fulfillment experience
- Cold-chain, perishable, or medical device shipping experience
- Carrier software experience (FedEx, UPS) or WMS/inventory systems
- Lab, clinical, food-handling, or other regulated-environment background
- Any pharmacy experience, or an active Virginia pharmacy technician registration
- Bilingual English/Spanish
What Success Looks Like Here
- You raise your hand at the first sign of a discrepancy instead of the third
- You'd rather ship an order a day late than ship it wrong
- You keep your station clean because it makes you faster, not because someone is watching
- You can hold accuracy on hour eight of a heavy day
- You follow the SOP even when you're sure you know a better way — and then tell your supervisor about the better way
Training and Onboarding
- Days 1–5: Facility orientation, HIPAA, SOP fundamentals, safety and PPE, scope-of-role training, systems access
- Weeks 1–4: Supervised assembly and packing with 100% secondary check; kit build training by product family; cold-chain packout certification
- Days 30–60: Independent assembly and packing with sampled QA review; receiving and cycle count training
- Day 90: Competency assessment, throughput baseline set, and performance review
Growth Path
Fulfillment is the entry point to the pharmacy operation, not a dead end. People who perform here move into Lead Fulfillment Associate, inventory and purchasing, or shipping operations. For those who want to go further into the pharmacy itself, we'll talk about the path to Virginia pharmacy technician registration and the roles it opens up.
Why RxHere
- Founder-led, fast-growing pharmacy where operations decisions get made in days, not quarters
- Modern in-house pharmacy technology built for this workflow — not bolted-on legacy retail software
- Clear standards and real training, with no prior pharmacy background needed to start
- Direct line of sight from your work to patients in all 50 states who are waiting on it
Pay: $16.00 - $18.00 per hour
Benefits:
Work Location: In person
